Table 9.
Overview of studies
| ARPI control | ARPI content | ARPI context | Consumer processing | Response | Design | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| device | other media | rush hour | comprehen. | interaction quality | location | N | product | |||||||||
| Pre-study 1a | no ARPI / uncontrollable | nondetailed | glasses | CG | utilitarian / hedonic benefit | purchase intention | web | 469 | cereals | |||||||
| Pre-study 2a | no ARPI / uncontrollable | detailed | tablet, glasses | QR, CG | utilitarian / hedonic benefit | brand image, purchase intention | web | 308 | cereal bars | |||||||
| Pre-study 3a | controllability demonstrate | detailed | tablet | QR | utilitarian / hedonic benefit, presence, information-product-fit | brand image, purchase intention | web | 260 | cereals | |||||||
| Main study | uncontrollable / controllableb | nondetailed / detailed | tablet | booklet | relaxed / rush hour | comprehensiveness | complexity, user friendliness, credibility | brand image, purchase intention purchasese | field | 403 | cereals | |||||
| Follow-up 1 | no ARPI / controllableb,c,d | detailed | tablet | CG | comprehensiveness | brand image, purchase intention choicef | web | 310 | cereal bars | |||||||
| Follow-up 2 | no ARPI / uncontrollable / controllabled | nondetailed / detailed | glasses | CG | comprehensiveness | complexity, user friendliness, credibility, presence, novelty, utilitarian / hedonic benefit | brand image, purchase intention choicef | web | 420 | cereals | ||||||
| Follow-up 3 | no ARPI / controllableb | detailed | tablet | CG | relaxed / rush hour | scannerg | field | 51 | beer | |||||||
| Follow-up 4 | not manipulated | not manipulated | tablet | manipulated (relaxed / rush hour) | comprehensiveness | willingness to pay | lab | 133 | fashion | |||||||
aPre-studies are reported in the Web-Appendix A. controllability: b multiple rounds with exit, c multiple rounds without exit, d one round. Other media: CG = control group without ARPI. Response: eself-reported purchases, fpreference over competing brand, gcheck-out scanner data of purchases. Location: field: ARPI-tablet in hypermarket, web: online-experiment showing ARPI video from a first-person perspective