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. 2022 May;29(2):190–207. doi: 10.1177/15480518211010761

Table 6.

Study 1: Agentic and Communal Behavior Exemplars.

Work context Behavior Exemplars
Managing work from home arrangements—did well Agentic “He did a great job of keeping us informed on a weekly basis of the COVID-19 situation and its affect [sic] on our work place. He implemented weekly ZOOM faculty meetings for updates and questions/answers. He also helped organize the distribution of technology and hot spots to students who needed these.”
Communal “Been very understanding and flexible with work duties and responsibilities. She is supportive and fosters a supportive team who steps in when other team members need support.”
Managing work from home arrangements—could have done better Agentic “Communicate earlier on. Take a leadership role instead of waiting.”
Communal “He does not engage one on one or recognize the difficulties some of us are confronting.”
Managing essential workers—did well Agentic “My boss enforced the mandate that all employees wear masks and gloves, that customers must also wear masks when entering the restaurant….”
Communal “He/She has been very flexible with childcare. If we are late, he/she is understanding and is not marking it against us which is very helpful since I had to stop our babysitter for now and my husband is still working.”
Managing essential workers—could have done better Agentic “He could have made sure on a daily basis that we have all of the PPE needed to do our job safely.”
Communal “She could have realized that we were important and essential [sic] workers that needed her support. She could have treated us like humans and not like slaves.”
Managing workforce reductions—did well Agentic “…She also has taken the initiative to try to help us find temporary placement and check-in on us every few weeks.”
Communal “My supervisor took the time to explain what was going on. That the company was closing because of COVID stay at home orders. And he personally pulled each employee aside, thanking them for their hard work and [sic] assuring [sic] us we'd all return when the company reopened [sic].”
Managing workforce reductions—could have done better Agentic “He should listen better, and provided [sic] better info. At a time like that confident leadership is the key. Which he was locking [sic] by a great deal.”
Communal “Sympathy and taking care of employees.”

Note. N = 312. Variables were coded as the number of words describing each theme. Exemplars include responses in which one or more agentic or communal words were coded from the text.