Personalization—developing self-awareness and insight [50-52] |
To be able to add my comments on things that are working well
Put reminders in
To encourage retention, create a longitudinal experience or history as it makes it difficult to stop interacting with the app and difficult to delete
Show where I have come from so it is useful to me
Can add other information that is important to me
|
Personal journal that auto-adds from modules plus can add information independently
Shared forum feature that links others in the study (opt-in)
Each module has a progress bar
Videos of people like me within modules and in resources
Use of other languages to help convey complex terms or concepts. Te Reo Māori and Pasifika languages used where relevant
Use of avatars or ability to add own photo
|
Internal support progress—activating personal strengths and resources and enhancing belief for successful change [54,55] |
To add or interact within the app and receive unanticipated rewards or appreciation that help reinforce behavior
Having information in smaller sections and showing easy actions to promote a sense of capability and then skill development
Messages that pop up that are positive and keep me motivated
Real-time notification messages to reinforce activities and help to interpret or reinforce the activity
|
Informative and timely messages and notifications created
Action prompts to complete a topic or module
Instant feedback is given when an activity completed; that is, summary of what the outcomes of an activity are
Assessments can be repeated with scores showing past and current outcomes and an interpretation to help understanding
Able to post specific activities into a journal
|
External support—relapse prevention [56] |
|
Webchat link to national gambling helpline
Additional services section includes links to treatment services
Links to external resources and tools (such as budgeting tools)
|
Literacy tools—activating personal strengths and resources and enhancing belief for successful change [54,55] |
To have new or novel information presented through videos or notifications or links if needed to read more
Attracting the attention of the user is about relevance and supports the usefulness of the app
Supports how to make changes and maintain these
|
Resources and additional help and tools section
Audio options to help when literacy is a challenge (only in English)
Links to other resources such as budgeting and web-based gambling blocker tools
Links to trusted resources
Use of animations
Use of the information icons to provide definitions or interpretation for some words
|
Navigation—literacy |
Being able to see information in a way that is relevant to me and minimizes unhelpful and inappropriate comparisons
Creates achievements and motivations to keep me engaged
Can add other information that is important to me
|
|
Engaging—targeting thoughts and feelings and activating behaviors [53] |
|
|
Secure and simple |
|
Registration and log-in simple with clear direction
App size low and cater to the lowest operating system as possible
The main elements within the app can be used offline
|