Table 1.
Summary of studies on the impact of COVID-19 preventative measures on communication included in scoping review (n = 50) according to study subcategory.
| No. studies | Methodologies | Summary of findings | |
|---|---|---|---|
| 1. Impacts of PPE and/or distancing on communication in healthcare context | |||
| 1a. HCP-HCP communication | 10 | Surveys (n = 8), semi-structured interviews (n = 1), combined interviews and media reports (n = 1) | Masks primarily disrupt speech communication, but also affect interpersonal relationships and face recognition. Transparent masks were typically unavailable. |
| 1b. HCP-patient communication | 10 | Surveys (n = 8), semi-structured interviews (n = 1), combined interviews and media reports (n = 1) | Impacts on both verbal (speech understanding) and non-verbal communication including trust and rapport. Patients feel anxious and fearful. Transparent masks had positive impacts on outcome |
| 2. Impacts of face coverings and/or distancing on communication in everyday life | |||
| 2a. For the general public | 7 | Behavioral measures (n = 4), surveys (n = 3) | Masks have broad psychosocial impacts as well as negatively impacting hearing and communication. |
| 2b. For people with hearing loss | 6 | Surveys (n = 6) | Communication difficulties due to hearing loss are exacerbated by masks, impacting quality of life and wellbeing. People with hearing loss prefer transparent masks over opaque masks. |
| 3. Impacts of face coverings (i.e., face masks, face shields etc.) on speech | |||
| 3a. Assessed via acoustic measures | 15 | Combinations of measured attenuation (n = 9), speech indices (n = 3), spectral analyses (n = 3), directional analyses (n = 2), and voice parameters (n = 3) | Masks attenuate sound above 1 kHz. Surgical masks cause least attenuation; transparent masks and face shields the most. Transparent masks/shield affect directionality. Perceived vocal effort is increased. |
| 3b. Assessed via behavioral measures | 14 | Combinations of speech testing in quiet (n = 7) and in noise (n = 10) for auditory alone (n = 8) and auditory-visual (n = 6) conditions | Face coverings decreased speech scores but was dependent on type, listening condition and hearing status. Transparent masks were relatively more beneficial to people with hearing loss than to people without hearing loss. |