Table 2.
Clinical and educational implications from scoping review: key recommendations to lessen the impact of COVID-19 preventative measures on communication.
| Recommendation | Motivation |
|---|---|
| Reduce background noise | |
| Healthcare contexts Educational environments Communicating with people with hearing loss |
Improve speech understanding Reduce anxiety to hear |
|
Type of mask Transparent masks |
|
| Especially when communicating with people with hearing loss |
Access to visual cues / speechreading cues improve speech understanding Reduce listening effort Visibility of emotions from facial expressions help improve empathy and trust |
| Opaque masks | |
| Surgical mask or N95 mask | Less impact on speech signal and speech understanding than other opaque masks |
|
Use remote microphone technology |
|
| Classroom settings Communicating with people with hearing loss |
Improve speech understanding |
| Use augmentative strategies | |
| Speak slowly and clearly Use gestures Do no shout Rephrase rather than repeat verbatim Write key information |
Improve communication interaction overall |
|
Use of remote or virtual communication |
|
| Quiet environment with good lighting Look directly at camera Use live subtitling |
Improve clear communication; take care to ensure empathetic communication |