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. 2022 Mar 28;10:815259. doi: 10.3389/fpubh.2022.815259

Table 2.

Clinical and educational implications from scoping review: key recommendations to lessen the impact of COVID-19 preventative measures on communication.

Recommendation Motivation
Reduce background noise
Healthcare contexts
Educational environments
Communicating with people with hearing loss
Improve speech understanding Reduce anxiety to hear
Type of mask
Transparent masks
Especially when communicating with
people with hearing loss
Access to visual cues / speechreading cues improve speech understanding
Reduce listening effort
Visibility of emotions from facial expressions help improve empathy and trust
Opaque masks
Surgical mask or N95 mask Less impact on speech signal and speech understanding than other opaque masks
Use remote microphone
technology
Classroom settings
Communicating with people with hearing loss
Improve speech understanding
Use augmentative strategies
Speak slowly and clearly
Use gestures
Do no shout
Rephrase rather than repeat verbatim
Write key information
Improve communication interaction overall
Use of remote or virtual
communication
Quiet environment with good lighting
Look directly at camera
Use live subtitling
Improve clear communication; take care to ensure empathetic communication