Table 1.
Type of message | Content | Frequency | Option to choose timing |
---|---|---|---|
| |||
Welcome Message | “Hello from your VERB Research Team: We are excited to get started - your help with this study is very important!” | Once, at enrollment | No |
Reminder Messages | “Hello from your VERB Team: Have you taken your medicine today?” | Daily or twice daily | Yes |
Informational Messages* | “Hello from your VERB Team with tips for taking medicine: Some pharmacies can do automatic refills or refill reminders - ask your pharmacist for programs that may work for you.” | Three times per week or weekly | Yes |
“Hello from your VERB Team: Did you know that 3 out of 4 Americans say they do not always take their medicines correctly? Usually they say it’s because of more than one reason. Visit http://www.scriptyourfuture.org/faqs-2/ to learn more.” | |||
“Hello from your VERB Team with tips for taking medicine: Sometimes it is helpful to have a ‘Plan B Routine’ for taking your medicines. Family and friends can also help with reminders to take medicine.” | |||
End message | “Hello from your VERB Research Team: This is the last message - thank you for your important help with this study! We look forward to seeing you at the next study visit.” | Once, 5 minutes after last scheduled reminder or informational message | No |
Example message content