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. Author manuscript; available in PMC: 2023 Jun 1.
Published in final edited form as: Patient Educ Couns. 2021 Oct 12;105(6):1606–1613. doi: 10.1016/j.pec.2021.10.011

Table 1.

VERB text message content, frequency, and options

Type of message Content Frequency Option to choose timing

Welcome Message “Hello from your VERB Research Team: We are excited to get started - your help with this study is very important!” Once, at enrollment No
Reminder Messages “Hello from your VERB Team: Have you taken your medicine today?” Daily or twice daily Yes
Informational Messages* “Hello from your VERB Team with tips for taking medicine: Some pharmacies can do automatic refills or refill reminders - ask your pharmacist for programs that may work for you.” Three times per week or weekly Yes
“Hello from your VERB Team: Did you know that 3 out of 4 Americans say they do not always take their medicines correctly? Usually they say it’s because of more than one reason. Visit http://www.scriptyourfuture.org/faqs-2/ to learn more.”
“Hello from your VERB Team with tips for taking medicine: Sometimes it is helpful to have a ‘Plan B Routine’ for taking your medicines. Family and friends can also help with reminders to take medicine.”
End message “Hello from your VERB Research Team: This is the last message - thank you for your important help with this study! We look forward to seeing you at the next study visit.” Once, 5 minutes after last scheduled reminder or informational message No
*

Example message content