Table 3.
Patients’ reasons for choosing telepharmacy services
| Row | Patient reasons for choosing telepharmacy services | Frequency | Percent |
|---|---|---|---|
| 1 | Reducing costs (cost-effectiveness) | 219 | 90.87 |
| 2 | Saving time | 215 | 89.21 |
| 3 | Reducing the incidence of contagious disease | 210 | 87.13 |
| 4 | Reduce patients' stress or anxiety and increase their peace of mind | 205 | 85.06 |
| 5 | Receive pharmaceutical services and advice anytime, anywhere | 189 | 78.42 |
| 6 | Easier exchange of information with pharmacists and physicians | 180 | 74.68 |
| 7 | Easy access to pharmaceutical services especially for deprived and rural areas | 169 | 70.12 |
| 8 | Diminish congestion at the pharmacies | 164 | 68.04 |
| 9 | More confidentiality, security and privacy | 160 | 66.39 |
| 10 | Reduce Medication Errors (In dose adjustment, administration and distribution of drugs) | 159 | 65.97 |
| 11 | Easier legal follow-up | 140 | 58.09 |
| 12 | Access to patients' treatment history | 138 | 57.26 |
| 13 | Reduce chaos in the pharmacies | 82 | 34.02 |
| 14 | Shorten waiting time at the pharmacy | 55 | 22.82 |
| 15 | Get more comprehensive and accurate information about patients | 43 | 17.84 |
| 16 | Registration of drug history in the system | 41 | 17.01 |
| 17 | Increase cooperation between physicians, pharmacists and patients | 8 | 3.31 |
| 18 | Less exposure to air pollution | 5 | 2.07 |
| 19 | Provide educational services related to how to take medicines | 3 | 1.24 |
| 20 | More accurate and customized prescription | 2 | 0.82 |
| Total number of responses based on the opinion of 241 patients | 2387 | ||
Because each of the 241 participants could write more than one answer, the total number of replies was 2387. Also, the percentages are calculated out of the total number of 241 participants