Table 4.
Patients’ reasons for choosing in-person visits to the pharmacy
| Row | Patient reasons for choosing in-person services | Frequency | Percent | |
|---|---|---|---|---|
| 1 | Face-to-face interaction with the pharmacist | 18 | 25 | |
| 2 | Low internet bandwidth | 18 | 25 | |
| 3 | Reducing patients' stress or anxiety and increasing their peace of mind | 17 | 23.61 | |
| 4 | Reluctance to use new advanced technologies | 15 | 20.83 | |
| 5 | Easier access to pharmaceutical services | 14 | 19.44 | |
| 6 | Get better medical advices | 13 | 18.05 | |
| 7 | Get quick and convenient answers | 11 | 15.27 | |
| 8 | Lack of sufficient knowledge about the concept of telepharmacy and its capabilities | 9 | 12.5 | |
| 9 | More privacy and confidentiality | 8 | 11.11 | |
| 10 | Easy communication and interaction with pharmacy staff | 5 | 6.94 | |
| 11 | Easier receive of prescribed drugs | 5 | 6.94 | |
| Total number of responses based on the opinion of 72 patients | 133 | |||
Because each of the 72 participants could write more than one answer, the total number of answers was 133. Also, the percentages are calculated out of the total number of 72 participants