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. 2022 Mar 30;24(3):e32994. doi: 10.2196/32994

Table 1.

Description of the Digital Maturity Dimensions.

Dimension Description Indicators
Strategy The extent to which the organization has developed and implemented a strategic plan to achieve its goals and objectives [16] Strategic adaptability, strategic alignment, strategic focus
Information technology capability The extent to which the organization has adopted and implemented information technology infrastructure, digital systems, technologies, and services [21] that are usable and effective [22] Information technology infrastructure, technical quality, systems and services
Interoperability The extent to which data and information can be exchanged between systems within the organization, across care settings, and with patients, caregivers, and families [11] External interoperability, internal interoperability, semantic interoperability, syntactic interoperability
Governance and management The extent to which the organization embraces leadership, policies and procedures, structures, risk management of quality and safety, integrated workflows, relationship building, and capacity building [23] Change management, data governance, leadership and management, risk management, standards, cultural values
Patient-centered care The extent to which patients, caregivers, and families can actively participate in their health decisions, have access to information and health data, and cocreate services and service delivery [24] Patient empowerment, patient focus
People, skills, and behavior The extent to which stakeholders (internal and external) are digitally literate and motivated to leverage technology [11,25] Education and training, knowledge management, individual competence, technology usage
Data analytics The extent to which the organization uses data for effective decision-making for the organization, patients, and population health [1] Descriptive analytics, predictive analytics