Table 1.
Curriculum for the Leadership Immersion Program at Our Institution (12 Months)
| Month | Topic | Details |
|---|---|---|
| 1 | Establishing the relationship | Setting expectations for meeting frequency |
| Defining preference for information delivery | ||
| Understanding importance of deadline adherence and reasonable timelines | ||
| Clarification of work style and habits | ||
| Jointly identify mutual expectations in areas like confidentiality, when and where to meet | ||
| 2 | Human resource management | Familiarity with the hiring process and behavioral-based interviewing |
| Apply recruitment techniques, appropriate staff selection skills, and retainment strategies | ||
| Understanding employee engagement strategies and interpretation of results | ||
| Learning techniques for coaching/staff feedback | ||
| Identifying/taking action with employees in urgent situations | ||
| Awareness of staff accountability strategies and risk avoidance techniques | ||
| 3 | Financial management | Understanding productivity standards |
| Monitor and analyze a budget to identify and explain waste | ||
| Create action plans to reduce future financial waste | ||
| Conduct an ongoing evaluation of productivity | ||
| Understand process of capital budgeting (justification, cost/benefit analysis, process for requesting) | ||
| Understand the relationship between value-based purchasing and quality outcomes on reimbursement | ||
| Recognize the importance of maximized care efficiency and throughput | ||
| 4 | Quality/safety/risk outcomes | Identify key quality outcomes |
| Define data collection and reporting methodologies | ||
| Understand sentinel events and reporting obligations | ||
| Analyze survey and regulatory readiness requirements | ||
| Assess patient satisfaction and develop strategies for improvement | ||
| 5 | Human resource leadership skills | Identify methods to assess and promote staff satisfaction |
| Facilitate leadership and growth among staff | ||
| Learning techniques for coaching/staff feedback | ||
| Conduct staff evaluations and assist staff with goal setting | ||
| Intentional rounding/delivering real time feedback to staff | ||
| 6 | Process improvement and change management | Identify key performance indicators |
| Learn steps of process improvement at our institution | ||
| 7 | Relationship management and influencing behaviors | Learn effective steps for conflict management |
| Understand steps required to act as a change agent | ||
| Apply leadership theory to practice | ||
| 8 | Diversity | Understand cultural competency |
| Identify and develop ideas of social justice and generational diversity | ||
| Understand components of patient experience and how to influence outcomes | ||
| 9 | Personal and professional accountability | a |
| 10 | Career planning | a |
| 11 | Nurturing the intellectual and emotional self | a |
| 12 | Reflection and goal evaluation | a |
a
During the final 4 months of the program, participants explore opportunities for personal and professional growth including membership in professional organizations, educational advancement, and placement onto system leadership teams. Participants also lead mentor interactions and display leadership behavior.