Table 6.
Confirmatory Factor Analysis Results for the Trust in the Health Care Team (T-HCT) Scale Using Full Sample (n=801)a
Latent Variable | Factor/Item Name and Descriptionb | Factor Loadingc | Standard Error | Scale Reliabilityd |
---|---|---|---|---|
Trust in the Health Care Team (T-HCT) | Communication Competency | 0.95 | 0.007 | 0.89 |
Fidelity | 0.75 | 0.016 | ||
Systems Trust | 0.70 | 0.019 | ||
Confidentiality | 0.88 | 0.010 | ||
Fairness | 0.89 | 0.008 | ||
Stigma-based Discrimination | 0.51 | 0.024 | ||
Global Trust | 0.86 | 0.011 | ||
Communication Competency | People who work in health care have good judgment (Thom et al., 1999) | 0.81 | 0.015 | 0.87 |
People who work in health care explain the benefits and risks of treatments to patients | 0.80 | 0.015 | ||
People who work in health care listen to patients (Bova et al., 2006) | 0.91 | 0.008 | ||
People who work in health care believe patients when they say something is wrong | 0.76 | 0.016 | ||
People who work in health care follow up with patients when needed | 0.80 | 0.014 | ||
Fidelitye | People who work in health care put making money above patient needs (Shea et al., 2008) | 0.86 | 0.014 | 0.87 |
People who work in health care recommend expensive treatments to make money | 0.84 | 0.014 | ||
People who work in health care hide mistakes (Rose et al., 2004) | 0.81 | 0.017 | ||
People who work in health care might experiment on patients without their knowledge (Shea et al., 2008) | 0.77 | 0.020 | ||
People who work in health care rush through appointments | 0.76 | 0.020 | ||
Systems Trust | People who work in health care are held accountable if they make a mistake | 0.90 | 0.010 | 0.92 |
People who work in health care are held accountable if they treat patients unfairly | 0.93 | 0.009 | ||
People who work in health care are held accountable if they discriminate against patients | 0.92 | 0.009 | ||
Confidentiality | People who work in health care keep medical records private (LaVeist et al., 2009; Rose et al., 2004) | 0.90 | 0.009 | 0.87 |
People who work in health care use secure systems to store medical records | 0.88 | 0.011 | ||
People who work in health care respect patient privacy | 0.89 | 0.013 | ||
Fairness | People who work in health care treat patients fairly, regardless of their ability to pay | 0.79 | 0.015 | 0.93 |
People who work in health care treat patients of all races and ethnicities fairly (Shea et al., 2008) | 0.88 | 0.008 | ||
People who work in health care treat patients fairly, regardless of their gender (e.g., male, female, or nonbinary) | 0.89 | 0.008 | ||
People who work in health care treat patients fairly, regardless of their sexual orientation (e.g., straight, gay, lesbian, or bisexual) | 0.89 | 0.008 | ||
People who work in health care treat patients fairly, regardless of their weight | 0.88 | 0.009 | ||
People who work in health care treat patients fairly, regardless of their religion | 0.88 | 0.009 | ||
People who work in health care treat patients fairly, regardless of their education level | 0.88 | 0.010 | ||
Stigma-Based Discriminatione | People who work in health care treat patients with a history of mental illness unfairly | 0.71 | 0.031 | 0.71 |
People who work in health care treat patients diagnosed with HIV unfairly | 0.72 | 0.033 | ||
People who work in health care treat patients who abuse drugs unfairly | 0.72 | 0.030 | ||
Global Trust | All things considered, I trust people who work in health care (Safran et al., 1998) | 0.93 | 0.006 | 0.92 |
I put my trust in people who work in health care (Carver et al., 1989) | 0.92 | 0.008 | ||
People who work in health care are trustworthy | 0.95 | 0.006 |
Model Fit: χ2(370) = 1613.62, p<0.001; RMSEA = 0.065, 90% CI: 0.062 – 0.068; CFI = 0.98; SRMR = 0.03
Citations depict items that were adapted from existing scales
All factor loadings are standardized and significant at p<0.001
Reliability for the second order model of the T-HCT scale was calculated using an approach described by Raykov and colleagues (2018); reliability for the unidimensional subscales was calculated using Cronbach’s alpha
Items in this domain/factor are reverse coded