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Overall opinions of customers towards the OS and the IntR (n=388)
| Question items | Highest n (%) | High n (%) | Moderate 0n (%) | Less n (%) | Least n (%) | Mean±SD |
|---|---|---|---|---|---|---|
| OS: Overall satisfaction with pharmacy facilities and services. | 214 (55.2) | 135 (34.8) | 35 (9.0) | 4 (1.0) | 0 | 4.4±0.7 |
| IntR: Intention to receive the pharmacy services as the first choice in the case of common and non-serious illnesses. | 251 (64.7) | 107 (27.6) | 26 (6.7) | 4 (1.0) | 0 | 4.6±0.7 |
