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. 2022 Jan 4;20(1):2601. doi: 10.18549/PharmPract.2022.1.2601

Table 2.

Overall opinions of customers towards the OS and the IntR (n=388)

Question items Highest n (%) High n (%) Moderate 0n (%) Less n (%) Least n (%) Mean±SD
OS: Overall satisfaction with pharmacy facilities and services. 214 (55.2) 135 (34.8) 35 (9.0) 4 (1.0) 0 4.4±0.7
IntR: Intention to receive the pharmacy services as the first choice in the case of common and non-serious illnesses. 251 (64.7) 107 (27.6) 26 (6.7) 4 (1.0) 0 4.6±0.7