Table 4.

Multiple regression analysis of the GPP domains on the OS and the IntR

GPP domains	Overall satisfaction (OS)				Intention to receive services (IntR)
	b	SE	Beta	p-value	b	SE	Beta	p-value
PE: Places and equipment	0.268	0.074	0.239	<0.001	0.010	0.083	0.009	0.903
P: Personnel	-0.085	0.068	-0.084	0.211	-0.121	0.076	-0.125	0.111
QC: Quality control	0.136	0.080	0.110	0.091	0.489	0.090	0.416	<0.001
PS: Pharmacy service	0.581	0.083	0.507	<0.001	0.338	0.093	0.311	<0.001
Constant value	0.490	0.196		0.013	1.372	0.219		<0.001
	R=0.736, R2=0.541, SEE=0.476, F=112.893, Sig. of F<0.001				R=0.603, R2=0.363, SEE=0.534, F=54.582, Sig. of F<0.001