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. 2022 Apr 19;22:131. doi: 10.1186/s12903-022-02163-9

Table 6.

User interface evaluation techniques

Methods Description
User testing [35, 39, 42] EDR user testing with think-aloud process on pre-defined cases; recording of participants’ think-aloud statements and usability problems; data collection complemented with video, audio, or computer screen capture
Semiotic inspection method [40] Deconstruction of EDR user interface into 3 sub-elements for analysis: metalinguistic signs, static signs, and dynamic signs
Cognitive task analysis [43] Analysis of users’ cognitive activities when performing certain tasks like searching for information in an EDR
Real world observations [39] Observational analyses in real clinical environment to provide insight on EDRs, clinical workflow, information gathering, and diagnostic decision making
Semi-structured interviews [39, 42] Interviews aimed at assessing users’ experiences with EDRs, and in particular with SCCS, workflow, and interface
Survey method [42] Questionnaires sent to users regarding improvements to be made on EDR usability domains

EDR: Electronic Dental Record; SCCS: Standardized Clinical Coding System