Table 7.

Issues related to the user interface and the workflow integration

Themes	Issues
User interface-related themes	Inadequate user guidance and poorly organized controls [35, 40] Ineffective feedback [42] Truncated label and text description in the EDR interface [39, 40, 42] Limited flexibility of user interface [35, 42, 44]
SCCS-related themes	Illogical ordering or classification of terms [39, 42] Non-searchable synonyms or alternative names for the same concept [39, 42] Confusion caused by abbreviations [39, 42]
Work domain- and workflow-related themes	Separation of clinically related information [35, 43, 44] Insufficient match between the user’s and the software application’s task model [35, 42]

EDR: Electronic Dental Record; SCCS: Standardized Clinical Coding System