Table 3.
Perceptions of participants who evaluated the role and relevance (usefulness, advantages, and limitations) of REACTS-Teleconsultation.
| The Platform/Technology is a Good Response to My Needs or Patients’ Needs (Useful) | REACT-Teleconsultation n = 127 n (%) |
Telecare-Covid n = 28 n (%) |
||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| All | Physicians | Non-Physician/Non-Nurse Health Care Professionals | Nurses | Others | p-Value | All | Physicians | Non-Physician/Non-Nurse Health Care Professionals | Nurses | Others | p-Value | |
| Completely disagree | 5 (100) | 3 (60.0) | 1 (20.0) | 0 (0.0) | 1 (20.0) | NA | 0 (0.0) | 0 (0.0) | 0 (0.0) | 0 (0.0) | 0 (0.0) | 0.983 |
| Slightly disagree | 17 (100) | 4 (23.5) | 12 (70.6) | 1 (5.9) | 0 (0.0) | 3 (100) | 2 (12) | 1 (10) | 0 (0.0) | 0 (0.0) | ||
| Neutral | 12 (100) | 2 (16.7) | 5 (41.7) | 4 (33.3) | 1 (8.3) | 3 (100) | 2 (66.7) | 1 (33.3) | 0 (0.0) | 0 (0.0) | ||
| Slightly agree | 39 (100) | 1 (2.6) | 33 (84.6) | 0 | 5 (12.8) | 10 (100) | 6 (60) | 2 (20) | 1 (10) | 1 (10) | ||
| Completely agree | 38 (100) | 5 (13.2) | 22 (57.9) | 2 (3.3) | 9 (23.7) | 14 (100) | 5 (35.7) | 4 (28.6) | 3 (21.4) | 2 (14.3) | ||
| I do not want to answer/I do not know/Does not apply | 16 (100) | 0 (0.0) | 12 (75.0) | 1 (6.2) | 3 (18.8) | 4 (100) | 1 (25.0) | 2 (50.0) | 1 (25.0) | 0 (0.0) | ||
| What were the advantages of using the platform/technology? | ||||||||||||
| Increased accessibility of services | 43 (100) | 11 (25.6) | 18 (41.9) | NA | 14 (32.6) | 0.568 | 5 (100) | 2 (40.0) | 3 (60.0) | NA | 0 (0.0) | 0.054 |
| Reduced waiting time | 21 (100) | 2 (9.5) | 12 (57.1) | NA | 7 (33.3) | 0.028 | 4 (100) | 1 (25.0) | 2 (50.0) | NA | 1 (25.0) | 0.266 |
| Improved quality of care | 11 (100) | 3 (27.3) | 7 (63.6) | NA | 1 (9.1) | 0.086 | 5 (100) | 2 (40.0) | 3 (60.0) | NA | 0 (0.0) | 0.054 |
| Improved efficiency of care | 19 (100) | 6 (31.6) | 10 (52.6) | NA | 3 (15.8) | 0.093 | 3 (100) | 1 (33.3) | 1 (33.3) | NA | 1 (33.3) | 0.678 |
| Increased number of times we can interact | 20 (100) | 4 (20.0) | 10 (50.0) | NA | 6 (30.0) | 0.378 | 2 (100) | 1 (50.0) | 1 (50.0) | NA | 0 (0.0) | 0.522 |
| Improved access and speed of care | 25 (100) | 6 (24.0) | 12 (48.0) | NA | 7 (28.0) | 0.386 | 4 (100) | 0 (0.0) | 3 (75.0) | NA | 1 (25.0) | 0.011 |
| Promotes user participation (user-partner approach) | 21 (100) | 4 (19.0) | 14 (66.7) | NA | 3 (14.3) | 0.002 | 4 (100) | 2 (50.0) | 0 (0.0) | NA | 2 (50.0) | 0.244 |
| Optimization of the use of resources (Adequate use and accessibility to skills) | 17 (100) | 4 (23.5) | 9 (52.9) | NA | 4 (23.5) | 0.302 | 3 (100) | 1 (33.3) | 2 (66.7) | NA | 0 (0.0) | 0.119 |
| Support for integrated service networks (inter-professional collaboration and service integration) | 8 (100) | 0 (0.0) | 6 (75.0) | NA | 2 (25.0) | 0.047 | 2 (100) | 0 (0.0) | 1 (50.0) | NA | 1 (50.0) | 0.238 |
| Using the platform/technology reduced my daily use of personal protective equipment (PPE) | ||||||||||||
| Completely disagree | 8 (100) | 1 (12.5) | 5 (62.5) | 1 (12.5) | 1 (12.5) | 10 (100) | 4 (40) | 2 (20) | 2 (20) | 2 (20) | ||
| Slightly disagree | 9 (100) | 2 (22) | 5 (55.6) | 1 (11.1) | 1 (11.1) | 1 (100) | 1 (100) | 0 | 0 | 0 | ||
| Neutral | 9 (100) | 1 (11.1) | 4 (44.5) | 2 (22.2) | 2 (22.2) | 0.149 | 7 (100) | 6 (85.7) | 0 | 1 (14.3) | 0 | 0.318 |
| Slightly agree | 29 (100) | 3 (10.3) | 20 (69.0) | 2 (6.9) | 4 (13.8) | 7(100) | 2 (28.6) | 4 (57.1) | 1 (14.3) | 0 | ||
| Completely agree | 55 (100) | 8 (14.5) | 37 (67.3) | 0 | 10 (18.2) | 4 (100) | 2 (50.0) | 1 (25.0) | 0 | 1 (25.0) | ||
| I do not want to answer/I do not know/Does not apply | 17 (100) | 0 | 14 (82.3) | 2 (11.8) | 1 (5.9) | 5 (100) | 1 (20.0) | 3 (60.0) | 1 (20.0) | 0 | ||
| Indicate whether the measure(s) should be maintained after the health crisis | 54 (100) | 14 (25.9) | 26 (30) | NA | 14 (25.9) | 0.003 | 18 (100) | 9 (50.0) | 5 (27.8) | NA | 4 (22.2) | 0.493 |
Abbreviations: NA, not applicable.