Table 2.
Experience, benefits and challenges of using VC for peer support.
| Variable | n = 29 | Percentage (%) |
|---|---|---|
| Previous experience videoconferencing | ||
| No experience | 7 | 24.1 |
| Some experience | 14 | 48.3 |
| A great deal of experience | 5 | 17.3 |
| Not stated | 3 | 10.3 |
| Experience using videoconferencing (VC) for peer support | ||
| Very poor | 0 | 0 |
| Somewhat poor | 0 | 0 |
| Neutral | 5 | 17.2 |
| Somewhat successful | 9 | 31 |
| Very successful | 11 | 37.9 |
| Not stated | 4 | 13.9 |
| Assistance with set-up and from whom | ||
| Yes | 5 | 17.2 |
| Family member | 1 | 3.4 |
| Service provider/therapist | 0 | 0 |
| Personal care assistant | 4 | 13.8 |
| Other | 0 | 0 |
| No | 21 | 72.4 |
| Not stated | 3 | 10.3 |
| Positive aspects of using videoconferencing for peer support * | ||
| Enabled me to connect when otherwise I could not | 21 | 72.4 |
| Convenient as I did not have to leave the house | 21 | 72.4 |
| New skill and form of communication I have not tried previously | 11 | 37.9 |
| Convenient as I could pick the time | 12 | 41.4 |
| Other | 4 | 13.8 |
| Challenges of using videoconferencing for peer support * | ||
| Wi-fi/internet connection issues | 11 | 37.9 |
| Needing help to get set-up | 3 | 10.3 |
| Cost | 2 | 6.9 |
| Learning new platform/program | 11 | 37.9 |
| Inconsistencies between platforms | 10 | 34.5 |
| Not getting non-verbal feedback from another person | 6 | 20.7 |
| Other | 4 | 13.8 |
| Comparison to face-to-face | ||
| Compared very poorly | 0 | 0 |
| Compared somewhat poorly | 6 | 20.7 |
| Neutral | 8 | 27.6 |
| Compared somewhat well | 8 | 27.6 |
| Compared very well | 4 | 13.8 |
| Not stated | 3 | 10.3 |
| Videoconferencing helped me to feel socially connected | ||
| Yes | 22 | 75.9 |
| No | 2 | 6.9 |
| Not stated | 5 | 17.2 |
| Person providing peer support | ||
| Someone new | 6 | 20.7 |
| Someone known | 16 | 55.2 |
| Both someone new and someone known | 3 | 10.3 |
| Not stated | 4 | 13.8 |
* Could choose more than one option.