Table 2.

Comparison of Student and Faculty Ranking of Online Caring Behaviors (Top 12)

Online Caring Behavior	Student Ranking	Faculty Ranking	More important to:
Writes out and posts clear instructions regarding schedules and due dates	1	1	No difference
Provides a detailed class calendar that includes all due dates or postings, papers, and projects	2	2	No difference
Responds to postings and emails within 24–48 hours	3	3	No difference
Writes out and posts clear instructions regarding acceptable length/quality of required online communications	4	6	Students
Provides a discussion board thread dedicated to student questions and concerns only	5	11	Students
Demonstrates respect for the learning process by exhibiting excellence in creating/presenting online content	6	5	Faculty
When responding to student work, refers to specifics so that students know their work has been thoroughly read	7	8	Students
Expresses the belief that students will be successful in the online setting	8	9	Students
Provides supportive/corrective guidance to individual students via personal email or telephone rather than in any public venue i.e. chat or postings	9	10	Students
Verbalizes enthusiasm for learning	10	4	Faculty
Recounts challenges experienced in the online classroom setting and shares remedies that have worked for self and other students.	11	15	Students
Writes out and posts clear instructions regarding acceptable social behavior in the online classroom.	12	7	Faculty

Note: Items with greatest difference are noted in bold