Table 1.
Data overview.
| Aim | Data type | Indicators | Data Source | Purpose | Collected from | Timeline |
|---|---|---|---|---|---|---|
| Aim 1 | Administrative Data | SDOH service implementation progress and outputs (e.g., rates of SDOH interventions) | Spreadsheet | To monitor progress and outputs | Pharmacist | Throughout the implementation period |
| Aim 2 | Surveys | Clinic Satisfaction | Satisfaction Survey (created for study, alpha = 0.96; 3 items; 6-point scale, from “strongly disagree” to “strongly agree”) | To assess satisfaction of the clinic team members with the service | Clinic liaisons, staff and providers (N = 11/16, or response rate = 69%) | After the first 3 months of implementation |
| Perceived Benefits | Perceived Benefits Survey1 (4 items; 6-point scale, from “strongly disagree” to “strongly agree”) | To assess perceived benefits of the service from the clinics' perspective | ||||
| Service Acceptability | Service Acceptability Measure from IOQ2 (7 items; 6-point scale, from “strongly disagree” to “strongly agree”) | To assess acceptability of the service from the clinics' perspective | ||||
| Service Appropriateness | Service Appropriateness Measure from IOQ2 (6 items, response range from 1 to 5, from “not at all” to “extremely”) | To assess integration and alignment of the service with the clinic and its practice | ||||
| Service Feasibility | Adapted Service Feasibility Survey from IOQ2(7 items; 6-point scale, from “strongly disagree” to “strongly agree”) | To assess practicality of implementing the service | ||||
| Patient Satisfaction/Experience | Adapted Patient Satisfaction/Experience3 (Satisfaction: 1 item; 5-point scale, from “very poor” to “excellent”; Experience: 14 items; 5-point scale from "strongly disagree" to "stronly agree") | To assess patient satisfaction and experience with the pharmacist and visits | Patients (N = 10/12 or response rate = 83%) | At end of the implementation period | ||
| Interviews | Clinics' overall experience with the service | Interview transcripts | To assess the clinics' overall experience with the telepharmacy service | Clinic liaisons (N = 3/3 or response rate = 100%) | After the first 3 months of implementation | |
| Aim 3 | Surveys | Patient Quality of life | Adapted from Diabetes Quality of Life Survey4 (satisfaction with diabetes control: 6 items, 5-point scale, from “very dissatisfied” to “very satisfied”; and adherence to self-care regimen: 3 items, 5-point scale, from “never” to “all the time”) | To assess patients' satisfaction with diabetes control and adherence to self-care regimen | Patients (N = 10/12 or response rate = 83%) | At end of the implementation period |
| SDOH Self-Efficacy | SDOH Self-Efficacy survey (created for study, alpha = 0.94) (5 items; 5-point scale, from “strongly disagree” to “strongly agree”) | To assess confidence with SDOH needs being met and ability to problem-solve, access support and resources, and access medications |
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