Table 3.
Numbers (and percentages) of pharmacies that provided correct and incorrect advice and had a positive score on individual problem analysis questions.
| Year | 2014 |
2016 |
2018 |
|||
|---|---|---|---|---|---|---|
| Correct advice | Incorrect advice | Correct advice | Incorrect advice | Correct advice | Incorrect advice | |
| Number of pharmacies | 277 | 396 | 646 | 27 | 143 | 530 |
| WWHAM questions | ||||||
| Who (W) | 149 (53.8%)⁎ | 160 (40.4%)⁎ | 454 (70.3%) | 17 (63.0%) | 139 (97.2%)⁎⁎ | 430 (81.1%)⁎⁎ |
| Symptoms, in general (W) | 277 (100.0%)⁎ | 239 (60.4%)⁎ | 577 (89.3%) | 26 (96.3%) | 143 100.0%)⁎⁎ | 389 (73.4%)⁎⁎ |
| Hay feverª | 248 (89.5%)⁎ | 116 (29.3%)⁎ | NA | NA | 124 (86.7%)⁎⁎ | 198 (37.6%)⁎⁎ |
| Common coldᵇ | 114 (41.2%) | 126 (31.8%) | NA | NA | 76 (53.1%)⁎⁎ | 207 (39.1%)⁎⁎ |
| Both | 109 (39.4%)⁎ | 63 (15.9%)⁎ | NA | NA | 72 (50.3%)⁎⁎ | 110 (20.8%)⁎⁎ |
| How long symptoms present (H) | 177 (63.9%) ⁎ | 121 (30.6%)⁎ | 153 (23.7%) | 9 (33.3%) | 111 (77.6%)⁎⁎ | 230 (43.4%)⁎⁎ |
| Action taken (A) | 155 (56.0%) ⁎ | 134 (33.8%)⁎ | 464 (71.8%) | 14 (51.9%) | 106 (74.1%)⁎⁎ | 257 (48.5%)⁎⁎ |
| Other medication (M) | 213 (76.9%) ⁎ | 151 (38.1%)⁎ | 460 (71.2%) | 23 (85.2%) | 121 (84.6%)⁎⁎ | 222 (41.9%)⁎⁎ |
| Additional questions | ||||||
| When symptoms occur | 109 (39.4%) ⁎ | 47 (11.9%)⁎ | 167 (25.9%) | 14 (14.8%) | 92 (64.3%)⁎⁎ | 92 (17.4%)⁎⁎ |
| Familiar symptoms | 160 (61.0%) ⁎ | 83 (21.0%)⁎ | 209 (32.4%) | 1 (3.7%) | 103 (72.0%)⁎⁎ | 137 (25.8%)⁎⁎ |
ª itching nose, sneezing, running nose, itching and tearing eyes, itching palate.
ᵇ stuffy nose, mucus appearance, sore throat, earache, elevated body temperature, fever or general malaise.
⁎
statistical significance of difference between groups with and without correct advice in 2014, tested by chi-square (p < 0.05).
⁎⁎
statistical significance of difference between groups with and without correct advice in 2018, tested by chi-square (p < 0.05).