Table 2.
Patient characteristics of those willing to use video visits versus not willing to use video visits with their Veterans Affairs care team (N=602).
Characteristics | All completed surveys for study | Willing to use video visits (n=327) | Not willing to use video visits (n=275) | P value | ||||||||
Demographics | ||||||||||||
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Age (years)a | |||||||||||
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Values, mean (SD; range) | 70.6 (9.2; 39-100) | 68.9 (8.8; 39-95) | 72.5 (9.1; 42-100) | <.001 | ||||||
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Age group, n (%)a | <.001 | |||||||||
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<65 | 122 (20.3) | 83 (25.4) | 39 (14.2) |
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65-69 | 153 (25.4) | 83 (25.4) | 70 (25.5) |
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70-75 | 155 (25.7) | 88 (26.9) | 67 (24.4) |
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75-79 | 83 (13.8) | 44 (13.5) | 39 (14.2) |
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≥80 | 89 (14.8) | 29 (8.9) | 60 (21.8) |
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White, n (%) | 367 (61) | 207 (63.3) | 160 (58.2) | .23 | |||||||
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African American, n (%) | 217 (36) | 110 (33.6) | 107 (38.9) | .21 | |||||||
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Hispanic, n (%) | 104 (17.3) | 56 (17.1) | 48 (17.5) | .99 | |||||||
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Education (at least associate degree)a, n (%) | 188 (31.2) | 120 (36.7) | 68 (24.7) | .002 | |||||||
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Confident filling out medical formsa, n (%) | 290 (48.2) | 180 (55) | 110 (40) | <.001 | |||||||
Physical health | ||||||||||||
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JEN Frailty Indexa,b, mean (SD) | 7.1 (1.2) | 7.0 (1.2) | 7.2 (1.2) | .04 | |||||||
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Care Assessment Needs scoreb, mean (SD) | 93.5 (7.3) | 93.1 (7.5) | 93.9 (7.7) | .20 | |||||||
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Total number of Hierarchical Condition Categoriesb, mean (SD) | 5.5 (2.3) | 5.4 (2.3) | 5.6 (2.3) | .29 | |||||||
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FRAILb,c scale screen positive (score ≥3), n (%) | 253 (42) | 132 (40.4) | 121 (44) | .41 | |||||||
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Self-rated physical status scorea,d, mean (SD) | 5.4 (2.1) | 5.2 (2.0) | 5.7 (2.2) | .004 | |||||||
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Issue with walking, stepping, and balance, n (%) | 444 (73.8) | 237 (72.5) | 207 (75.3) | .49 | |||||||
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No prosthetic usea, n (%) | 217 (36) | 137 (41.9) | 80 (29.1) | .002 | |||||||
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General health scorea,d, mean (SD) | 2.9 (0.9) | 2.8 (0.9) | 3.0 (1.0) | .01 | |||||||
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ADLe scored, mean (SD) | 84.3 (20.1) | 84.9 (19.4) | 83.1 (21.0) | .28 | |||||||
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ADL deficitsb, mean (SD) | 2.3 (2.8) | 2.2 (2.6) | 2.4 (2.9) | .38 | |||||||
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IADLf scorea,d, mean (SD) | 6.0 (2.1) | 6.2 (2.0) | 5.8 (2.2) | .02 | |||||||
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IADL deficitsa,b, mean (SD) | 2.0 (2.1) | 1.8 (2.0) | 2.2 (2.2) | .02 | |||||||
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Homebound or semihomebound, n (%) | 169 (28.1) | 91 (27.8) | 78 (28.4) | .96 | |||||||
Mental health | ||||||||||||
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PHQ-2g depression screen positive (score ≥3), n (%) | 196 (32.6) | 117 (35.8) | 79 (28.77) | .08 | |||||||
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Self-perception of aging score b, mean (SD) | 3.2 (1.5) | 3.3 (1.5) | 3.1 (1.5) | .10 | |||||||
Social characteristics | ||||||||||||
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Area Deprivation Index Scorea,b, n (%) | .048 | ||||||||||
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1-25 | 113 (18.8) | 66 (20.2) | 47 (17.1) |
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26-50 | 155 (25.7) | 95 (29.1) | 60 (21.8) |
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51-75 | 192 (31.9) | 99 (30.3) | 93 (33.8) |
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76-100 | 138 (22.9) | 64 (19.6) | 74 (26.9) |
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Have a caregiver, n (%) | 204 (33.9) | 106 (31) | 98 (35.6) | .46 | |||||||
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Social Networking Indexd, mean (SD) | 1.5 (1.1) | 1.6 (1.1) | 1.5 (1.1) | .27 | |||||||
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Having no trouble in transportation, n (%) | 373 (62) | 198(60.6) | 175(63.3) | .49 | |||||||
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Travel time to physician >60 minutes, n (%) | 177 (29.4) | 107 (32.7) | 70 (25.5) | .06 | |||||||
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Have delayed physicians’ appointments owing to transportation troubles, n (%)a | 136 (22.6) | 82 (25.1) | 54 (19.6) | .14 | |||||||
Technology abilitya—facilitator, n (%) | ||||||||||||
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Use emaila | 314 (52.2) | 226 (69.1) | 88 (32) | <.001 | |||||||
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Able to do an internet searcha | 351 (58.3) | 242 (74) | 109 (39.6) | <.001 | |||||||
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Use email and internet search | 296 (49.2) | 214 (65.4) | 82 (29.8) | <.001 | |||||||
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Enrolled in My HealtheVet (MHV)a | 275 (45.7) | 199 (60.9) | 76 (27.6) | <.001 | |||||||
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Preferred mode of contacta | .003 | ||||||||||
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By home phone | 140 (23.3) | 67 (20.5) | 73 (26.5) |
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By cell phone | 318 (52.8) | 189 (57.8) | 129 (46.3) |
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By MHV secure message | 34 (5.6) | 24 (7.3) | 10 (3.6) |
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By email | 101 (16.8) | 44 (13.5) | 57 (20.7) |
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aP<.05 defined statistical significance.
bLower score is better.
cFRAIL: Fatigue, Resistance, Ambulation, Illnesses, and Loss of Weight.
dHigher score is better.
eADL: activities of daily living.
fIADL: instrumental activities of daily living.
gPHQ-2: Patient Health Questionnaire-2.