Skip to main content
. 2022 Apr 8;24(4):e32570. doi: 10.2196/32570

Table 2.

Patient characteristics of those willing to use video visits versus not willing to use video visits with their Veterans Affairs care team (N=602).

Characteristics All completed surveys for study Willing to use video visits (n=327) Not willing to use video visits (n=275) P value
Demographics

Age (years)a


Values, mean (SD; range) 70.6 (9.2; 39-100) 68.9 (8.8; 39-95) 72.5 (9.1; 42-100) <.001


Age group, n (%)a <.001



<65 122 (20.3) 83 (25.4) 39 (14.2)



65-69 153 (25.4) 83 (25.4) 70 (25.5)



70-75 155 (25.7) 88 (26.9) 67 (24.4)



75-79 83 (13.8) 44 (13.5) 39 (14.2)



≥80 89 (14.8) 29 (8.9) 60 (21.8)

White, n (%) 367 (61) 207 (63.3) 160 (58.2) .23

African American, n (%) 217 (36) 110 (33.6) 107 (38.9) .21

Hispanic, n (%) 104 (17.3) 56 (17.1) 48 (17.5) .99

Education (at least associate degree)a, n (%) 188 (31.2) 120 (36.7) 68 (24.7) .002

Confident filling out medical formsa, n (%) 290 (48.2) 180 (55) 110 (40) <.001
Physical health

JEN Frailty Indexa,b, mean (SD) 7.1 (1.2) 7.0 (1.2) 7.2 (1.2) .04

Care Assessment Needs scoreb, mean (SD) 93.5 (7.3) 93.1 (7.5) 93.9 (7.7) .20

Total number of Hierarchical Condition Categoriesb, mean (SD) 5.5 (2.3) 5.4 (2.3) 5.6 (2.3) .29

FRAILb,c scale screen positive (score ≥3), n (%) 253 (42) 132 (40.4) 121 (44) .41

Self-rated physical status scorea,d, mean (SD) 5.4 (2.1) 5.2 (2.0) 5.7 (2.2) .004

Issue with walking, stepping, and balance, n (%) 444 (73.8) 237 (72.5) 207 (75.3) .49

No prosthetic usea, n (%) 217 (36) 137 (41.9) 80 (29.1) .002

General health scorea,d, mean (SD) 2.9 (0.9) 2.8 (0.9) 3.0 (1.0) .01

ADLe scored, mean (SD) 84.3 (20.1) 84.9 (19.4) 83.1 (21.0) .28

ADL deficitsb, mean (SD) 2.3 (2.8) 2.2 (2.6) 2.4 (2.9) .38

IADLf scorea,d, mean (SD) 6.0 (2.1) 6.2 (2.0) 5.8 (2.2) .02

IADL deficitsa,b, mean (SD) 2.0 (2.1) 1.8 (2.0) 2.2 (2.2) .02

Homebound or semihomebound, n (%) 169 (28.1) 91 (27.8) 78 (28.4) .96
Mental health

PHQ-2g depression screen positive (score ≥3), n (%) 196 (32.6) 117 (35.8) 79 (28.77) .08

Self-perception of aging score b, mean (SD) 3.2 (1.5) 3.3 (1.5) 3.1 (1.5) .10
Social characteristics

Area Deprivation Index Scorea,b, n (%) .048


1-25 113 (18.8) 66 (20.2) 47 (17.1)


26-50 155 (25.7) 95 (29.1) 60 (21.8)


51-75 192 (31.9) 99 (30.3) 93 (33.8)


76-100 138 (22.9) 64 (19.6) 74 (26.9)

Have a caregiver, n (%) 204 (33.9) 106 (31) 98 (35.6) .46

Social Networking Indexd, mean (SD) 1.5 (1.1) 1.6 (1.1) 1.5 (1.1) .27

Having no trouble in transportation, n (%) 373 (62) 198(60.6) 175(63.3) .49

Travel time to physician >60 minutes, n (%) 177 (29.4) 107 (32.7) 70 (25.5) .06

Have delayed physicians’ appointments owing to transportation troubles, n (%)a 136 (22.6) 82 (25.1) 54 (19.6) .14
Technology abilitya—facilitator, n (%)

Use emaila 314 (52.2) 226 (69.1) 88 (32) <.001

Able to do an internet searcha 351 (58.3) 242 (74) 109 (39.6) <.001

Use email and internet search 296 (49.2) 214 (65.4) 82 (29.8) <.001

Enrolled in My HealtheVet (MHV)a 275 (45.7) 199 (60.9) 76 (27.6) <.001

Preferred mode of contacta .003


By home phone 140 (23.3) 67 (20.5) 73 (26.5)


By cell phone 318 (52.8) 189 (57.8) 129 (46.3)


By MHV secure message 34 (5.6) 24 (7.3) 10 (3.6)


By email 101 (16.8) 44 (13.5) 57 (20.7)

aP<.05 defined statistical significance.

bLower score is better.

cFRAIL: Fatigue, Resistance, Ambulation, Illnesses, and Loss of Weight.

dHigher score is better.

eADL: activities of daily living.

fIADL: instrumental activities of daily living.

gPHQ-2: Patient Health Questionnaire-2.