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Experiences of guidance concerning electronic services for the weighted study samplea.
| Characteristics | Respondents, n (%) | Nonusers (N=589), n (%) | Dissatisfied users (N=489), n (%) | |
| Referral to electronic services (N=3166) | ||||
|
|
Yes | 1386 (43.8) | 154 (26.2) | 216 (44.1) |
|
|
No | 1780 (56.2) | 435 (73.8) | 273 (55.9) |
| Need for guidance (N=3833) | ||||
|
|
Yes | 379 (9.9) | 86 (14.6) | 74 (15.1) |
|
|
No | 3454 (90.1) | 503 (85.4) | 415 (84.9) |
aInverse probability weighting (IPW)-corrected.
