Table 1. Average weekly visit rates per 1000 patients by modality (virtual or in-person) before (Jan 2018 to Mar 2020) and during (Mar 2020 to Jan 2021) the pandemic across chronic conditions.

	COPD			CHF			Mental Health
	Before COVID-19	During COVID-19	% change	Before COVID-19	During COVID-19	% change	Before COVID-19	During COVID-19	% change
Virtual	3.4	126.2	3612	2.0	151.3	7465	4.0	101.6	2440
In-Person	220.7	98.5	-55.4	250.6	124.6	-50.3	150.3	39.8	-73.5
Total	224.1	224.7	0.3	252.6	275.9	9.2	154.3	141.4	-8.4
	Angina			Diabetes
	Before COVID-19	During COVID-19	% change	Before COVID-19	During COVID-19	% change
Virtual	3.4	116.4	3324	1.8	108.8	5944
In-Person	187.3	70.3	-62.5	184.6	77.6	-58.0
Total	190.6	186.7	-2.0	186.4	186.4	0
	Asthma			Hypertension
	Before COVID-19	During COVID-19	% change	Before COVID-19	During COVID-19	% change
Virtual	2.3	70.7	2974	1.6	92.2	5663
In-Person	122.9	44.1	-64.1	165.5	67.9	-59.0
Total	125.2	114.8	-8.3	167.1	160.0	-4.2