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. 2022 Feb 9;30(6):4769–4780. doi: 10.1007/s00520-022-06897-8

Table 2.

Patient-centered communication (PCC) scores by subgroups among telehealth users (N=227)

Overall PCC
Mean (SD) p valuec
Overall 3.8 (0.77)
Number of telehealth sessions 0.0005
5 or less 3.9 (0.76)
6 or more 3.5 (0.72)
Gendera 0.0014
Female 3.9 (0.78)
Male 3.6 (0.71)
Other 3.5 (.)
Age 0.0204
18–34 3.5 (0.48)
35–49 3.7 (0.76)
50–64 3.8 (0.79)
65 or older 4.1 (0.78)
Race/ethnicityb 0.0001
Hispanic 3.3 (0.55)
Non-Hispanic White 4.0 (0.71)
Non-Hispanic Black 3.6 (0.66)
Non-Hispanic Asian, American Indian, Native Hawaiian or Pacific Islander, Multiracial/Other 3.2 (1.14)
Education 0.1675
High school graduate or GED or less 3.8 (0.84)
Some college 3.5 (0.86)
Associate degree in college or technical school degree 3.8 (0.69)
College or advanced or postgraduate degree 3.9 (0.75)
Cancer type 0.6352
Colon or rectal cancer 3.7 (0.74)
Breast cancer 3.9 (0.70)
Other 3.8 (0.84)
Time since diagnosis 0.6180
Less than 1 year 3.7 (0.91)
1 year to less than 2 years 3.7 (0.66)
2 years to less than 5 years 3.9 (0.67)
5 or more years 3.9 (0.73)
Mental health 0.0001
Poor 3.1 (1.03)
Fair 3.5 (0.81)
Good 3.8 (0.69)
Very good 4.1 (0.61)
Excellent 4.2 (0.70)
Physical health 0.0001
Poor 3.1 (0.92)
Fair 3.7 (0.71)
Good 3.9 (0.72)
Very good 3.9 (0.76)
Excellent 4.1 (0.57)

aAnswers other than male and female were excluded

bFor statistical testing, categories were collapsed into 3 categories: Hispanic; Non-Hispanic White and Non-Hispanic Black/Asian; and American Indian, Native Hawaiian or Pacific Islander/Other/Multiracial

cStatistical tests conducted were conducted using ANOVA