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Responsiveness scores
| Domains | Blantyre scores | Thyolo scores | Combined scoresa |
|---|---|---|---|
| Dignity | 96.2% | 98.9% | 97.9% (N=144) |
| Service continuity | 92.3% | 90.0% | 90.9% (N=142) |
| Communication | 88.5% | 88.8% | 88.7% (N=141) |
| Ease of access | 73.6% | 79.3% | 77.2% (N=145) |
| Counselling | 61.2% | 69.4% | 66.4% (N=134) |
| Confidentiality | 58.5% | 64.0% | 62.0% (N=142) |
| Environment | 53.9% | 53.9% | 53.9% (N=141) |
| Choice of provider | 25.0% | 30.3% | 28.4% (N=141) |
aN varied from 146 due to missing data
