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. 2020 Oct 28;10(7):376–387. doi: 10.34172/ijhpm.2020.206

Table 5. Factors That Influenced Doctors’ Attitudes and Actions at Primary Health Centers.

Label Details Underlying Beliefs
Profession-related factors
  • The primary health center was not perceived as a place for good clinical work- since it had few drugs and equipment to work with. Primary care roles were perceived as hindering professional growth.

  • Doctors’ roles in primary health centers was perceived as reduced to being that of administrators and social workers, leading to a lack of professional satisfaction.

  • Doctors felt professionally isolated in primary health centers.

  • Perceived lack of professional value in executing primary care roles.

  • Did not want to work in public systems; preferred the private sector.

  • Public sector jobs needed one to be risk-averse.

  • Mistrust and lack of connect with rural patients.

  • Other personal values.

Organizational factors Perceived structural deterrents at primary health centers
  • Limited facilities and drugs, poor infrastructure.

  • Vertical programs that functioned with strong targets.

  • Lack of adequate support staff for outreach.

Non-structural organizational issues
  • “Narrow” mandates to provide only certain services.

  • Too many targets were imposed by higher-ups.

  • Emphasis on reporting rather than doing “good” work.

  • Some doctors felt that they had little actual authority over outreach staff-even as heads of these centers.

  • Doctors had low confidence that authorities in the system would support them in case of mishaps.

Other socio-political factors
  • Doctors felt they could do little for patients due to the constraints of drugs and equipment they faced.

  • Doctors reported facing clinically irrational demands from patients.

  • Local politicians demanded preferential services.

  • Reports of violence against doctors engendered fear.