TABLE II.
Categories in the Qualitative Part
| Major category | Minor category | Sub-category | Quotation | Definition of the categories |
|---|---|---|---|---|
| Assessment | Positive/negative aspects | Telemedicine is important and absolutely has a role (P15) | Overall valuation and satisfaction with telemedicine in the Navy | |
| Motivation | Use of telemedicine applications | Because I always need an official answer outlining the consequences (P12) | Motivation to use the Navy’s official telemedicine facility | |
| Use of alternatives | You receive an answer relatively quickly, even on your smartphone (P18) | Motivation to use an alternative, rather than the official telemedicine system | ||
| Medical reasons for consultation | Consultations held for medical reasons | Positive/negative aspects | In many cases, a simple telemedical consultation can provide a degree of certainty of action, particularly in the case of skin symptoms (P15) | Perceptions regarding the specific medical use of the telemedicine facility |
| Organizational reasons for consultation | Consultations held for organizational reasons | Positive/negative aspects | Of course, the equipment instruction is not the primary reason I have such a telemedicine system, but it can sometimes be used for such a purpose (P4) | Perceptions regarding other organizational uses of the telemedicine facility |
| Technical and organizational determinants | Hardware and technology level | Positive/negative aspects | Two previous times at sea with a tender, it did not work because the device was already broken from the start (P11) | Determinants influencing the use of telemedicine at the hardware and technology level |
| User level | Positive/negative aspects | The usage problems we observed actually are reservations, simply the fear of breaking something (P15) | Determinants influencing the use of telemedicine at the user level | |
| Organizational level | Positive/negative aspects | But it is mostly because of the range (P14) | Determinants influencing the use of telemedicine at the organizational level | |
| Alternatives to telemedicine workstations | Use of alternative officially provided media | Positive/negative aspects | It was just not possible to specifically process a larger amount of data in parallel (P10) | Perceptions regarding officially provided media used as an alternative to the official telemedicine system |
| Use of alternative privately owned media | Positive/negative aspects | In this respect, the smartphone is a really good thing; you can take a photo and send it without delay (P16) | Perceptions regarding alternative privately owned media used as an alternative to the official telemedicine system | |
| Use of alternative medical infrastructure | Positive/negative aspects | As a last resort, because I did not have the findings and the patient could not move his shoulder, I repatriated him (P19) | Perceptions regarding medical infrastructure used as an alternative to the official telemedicine system | |
| Support | Assessment | Positive/negative aspects | “What is still missing, and needs to be established, is a certain support standard.” (P18) | Perceptions regarding the support offered by the Bundeswehr |