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. 2021 Sep 22;35(7):868–885. doi: 10.1108/JHOM-12-2020-0503

Table 3.

The change purpose and content according to workshops (as analyzed by participants) and interviews (thematic analysis by researcher)

Data domains based on participants analysis during COP workshops Data domains based on thematic analysis of interviews
Purpose: What are the aspired results of the change process?

  • - (Better) finances

  • - Smooth patient pathways

  • - Satisfied patients

  • -A more cohesive division

  • -Good work environment

  • -New ways of working

  • -Pride in our region's healthcare

  • - Better finances

  • - Improved patient flow

  • - Improved patient support

Content: What are the core components of the change process?

  • - New unit

  • - Resource allocation

  • - New ways of working

  • - Resource allocation/new ways of working a

  • -Participation

  • -Communication

  • -Framework for change

  • -Willingness to change

  • -Recruitment

  • -Waiting lists

  • -Activities after assessment

  • - Establish a dedicated neuropsychiatric assessment unit

  • - Look over work processes (what, how, when, by whom)

  • - New assessment methods

  • - New patient pathways

  • -Agility; letting the goal direct actions

  • -Allowing variation in process and content depending on type of operation and position

Note(s): aA single note (teamwork, new assessment methods, new personal categories) that was put in a single category