Table 1.
Comparison between BASEa and DTSb models.
| Electronic consultation model | Cases submitted (N=26,121), n (%) | Mean time billed in minutes | Response interval in days | Referral avoidance, n (%)c | Referral initiation n (%)c | Cases cancelled or declined (n (%)d |
| BASE | 16,985 (65) | 17.5 | 1.14 | 7887 (51.3) | 494 (3.2) | 749 (4.4) |
| DTS | 9136 (35) | 21.7 | 0.99 | 4336 (53.3) | 257 (3.2) | 261 (2.9) |
aBASE: Building Access to Specialists Through eConsultation.
bDTS: direct-to-specialist.
cFor this category, n=15,376 for BASE and n=8136 for DTS; percentages have been calculated accordingly.
dFor this category, n=16,985 for BASE and n=9136 for DTS; percentages have been calculated accordingly.