Skip to main content
. 2021 Oct 26;37(6):1367–1379. doi: 10.1007/s11606-021-07158-w

Table 1.

Adapted Framework for Care Coordination in Chronic and Complex Disease Management

Context and Setting Coordination Mechanisms Emergent Integrating Conditions Coordinating Actions Outcomes
Within teams

• Team composition

• Experience and history

• Power distribution

• Resources

• Plans, rules, and tools

• Objects, representations, artifacts, and

information systems

• Roles (e.g., who contacts patients and how)

• Routines

• Proximity

• Accountability

• Predictability

• Common understanding

• Trust

• Situation monitoring

• Communication

• Back-up behavior

• Patients (e.g., patient experience, quality of life, survival)

• Health care teams (e.g., job satisfaction)

• Health systems (e.g., acute care utilization, costs)

Between teams

• Multiteam system composition

• Linkages between teams

• Alignment of organizational cultures/ climates

• Governance and payment structure

• Boundary spanning

• Information exchange

• Collective problem-solving and decision-making

• Negotiation

• Mutual adjustment

Original framework by Weaver et al. (2018)10