Table 5.
Preferences for ongoing uses of virtual care options after the pandemic, by sociodemographic characteristic
| Demographics | Phone n (%) |
P value | Video n (%) |
P value | Email Messaging n (%) |
P value |
| All | 3798 (74.94) | 2172 (42.86) | 2644 (52.17) | |||
| Age | ||||||
| <18 years | 171 (83.82) | <0.05 | 120 (58.82) | <0.001 | 117 (57.35) | <0.001 |
| 18–34 years | 385 (85.37) | 252 (55.88) | 292 (64.75) | |||
| 35–64 years | 1886 (84.23) | 1206 (53.86) | 1352 (60.38) | |||
| 65+ years | 1291 (80.79) | 549 (34.36) | 834 (52.19) | |||
| Gender | ||||||
| Woman | 2510 (85.23) | <0.001 | 1418 (48.15) | 0.45 | 1758 (59.69) | <0.01 |
| Man | 1142 (79.20) | 662 (45.91) | 780 (54.09) | |||
| Other | 37 (78.72) | 23 (48.94) | 31 (65.96) | |||
| Prefer not to answer | 29 (74.36) | 21 (53.85) | 20 (51.28) | |||
| Education level | ||||||
| High school or less | 770 (80.04) | <0.05 | 384 (39.92) | <0.001 | 468 (48.65) | <0.001 |
| College/university | 1777 (83.94) | 993 (46.91) | 1227 (57.96) | |||
| Graduate/professional | 1098 (84.14) | 705 (54.02) | 846 (64.83) | |||
| Trouble making ends meet | ||||||
| Yes | 362 (82.09) | <0.001 | 195 (44.22) | <0.001 | 257 (58.28) | <0.001 |
| No | 2869 (84.48) | 1665 (49.03) | 2037 (59.98) | |||
| I don’t know/prefer not to answer | 387 (74.42) | 204 (39.23) | 232 (44.62) | |||
| Born in Canada | ||||||
| Yes | 2687 (86.01) | <0.001 | 1579 (50.54) | <0.001 | 1890 (60.50) | <0.001 |
| No | 1005 (77.13) | 527 (40.45) | 683 (52.42) | |||
| Arrive in the last 10 years | ||||||
| Yes | 166 (73.78) | 0.13 | 89 (39.56) | 0.90 | 101 (44.89) | <0.05 |
| No | 806 (78.63) | 413 (40.29) | 554 (54.05) | |||
| Preferred language | ||||||
| English | 3642 (83.21) | 0.12 | 2086 (47.66) | 0.08 | 2532 (57.85) | <0.05 |
| Non-English | 52 (75.36) | 25 (36.23) | 29 (42.03) | |||
| Self-reported health | ||||||
| Excellent | 519 (86.64) | <0.01 | 330 (55.09) | <0.001 | 382 (63.77) | <0.001 |
| Very good | 1392 (84.52) | 843 (51.18) | 977 (59.32) | |||
| Good | 1179 (82.22) | 635 (44.28) | 809 (56.42) | |||
| Fair/poor | 597 (79.39) | 294 (39.10) | 394 (52.39) | |||
| Usual PCP | ||||||
| Staff physician | 2730 (84.29) | <0.001 | 1613 (49.80) | <0.001 | 1943 (59.99) | <0.001 |
| Resident physician | 659 (79.98) | 336 (40.78) | 415 (50.36) | |||
| Nurse practitioner | 104 (84.55) | 55 (44.72) | 73 (59.35) | |||
| Unsure | 133 (74.72) | 79 (44.38) | 92 (51.69) | |||
PCP, primary care provider.