Table 3.
Frequency of theme combinations with five or more instances in the dataset (n = 559; see Supplementary Materials 2.4–2.5 for the remaining theme co-occurrences).
| Theme combination | Frequency (n, %) |
|---|---|
| Accessibility AND Functionality | 27 (4.83) |
| Functionality AND Performance | 25 (4.47) |
| Additional features and engagement style AND Performance | 23 (4.11) |
| Therapeutic alliance and treatment AND Performance | 19 (3.40) |
| Therapeutic alliance and treatment AND Functionality | 13 (2.33) |
| Therapeutic alliance and treatment AND Additional features and engagement style AND Performance | 12 (2.15) |
| Additional features and engagement style AND Functionality | 11 (1.97) |
| Functionality AND Customer service | 11 (1.97) |
| Information quality AND Performance | 9 (1.61) |
| Language AND Performance | 8 (1.43) |
| Information quality AND Functionality | 7 (1.25) |
| Therapeutic alliance and treatment AND Additional features and engagement styles | 7 (1.25) |
| Therapeutic alliance and treatment AND Functionality AND Performance | 7 (1.25) |
| Accessibility AND Performance | 6 (1.07) |
| Additional features and engagement style AND Functionality AND Therapeutic alliance and treatment | 6 (1.07) |
| Therapeutic alliance and treatment AND Additional features and engagement style AND Performance | 5 (0.89) |