Scale | Items | Adapted From: | |
1 | Awareness | I always recognize the ASE (Bucharest University of Economic Studies) logo | Pinar et al., 2014 [23] |
ASE is one of the first universities that comes to mind when I think of existing economic study programs in the country | |||
I consider ASE to be a well-known university | |||
2 | Brand Associations | ASE courses and seminars help me to acquire the skills necessary for my training as a specialist in the field studied | Aaker, 1991 [51] Keller, 2020 [105] |
ASE contributes significantly to my personal and professional development | |||
ASE supports me in my personal and professional endeavour | |||
ASE contributes to my career success | |||
3 | Perceived Quality | The courses and seminars offered by ASE are always of a high quality | Aaker, 1991 [51] Jilllapalli and Jilllapalli, 2014 [106] Dennis et al., 2017 [107] |
University teachers are always well prepared | |||
The physical facilities offered by ASE (amphitheaters, seminar rooms, laboratories, gyms) are always clean and well maintained | |||
The administrative staff is always quick and eager to help the students | |||
4 | Trust | ASE is a reliable university | Jilllapalli and Jilllapalli, 2014 Dennis et al., 2017 [107] |
I always wait for ASE to do the right thing | |||
ASE is an integral /honest /fair university | |||
ASE always keeps its promises | |||
5 | Satisfaction | I am satisfied with the education I received at ASE | Bruner, 2009 |
I am satisfied with the facilities offered to ASE students | |||
I am satisfied with the way I was treated as a student at ASE | |||
I think I did the right thing when I decided to choose ASE | |||
I am satisfied with how ASE has prepared me for my career | |||
6 | Commitment | I am very dedicated to this university | Jilllapalli and Jilllapalli, 2014 [106] Dennis et al., 2017 [107] |
This university is very important to me | |||
I really care about this university. | |||
I think this university is worth my effort to continue my studies here | |||
7 | Brand Loyalty | I would always follow other educational programs (master, doctorate) within ASE | Helgesen and Nesset, 2007 [35]; Rojas-Méndez et al., 2009 [29] |
If I had to choose a university today, I would choose ASE | |||
I often test positive for my acquaintances and /or friends | |||
I would recommend studying at ASE to my relatives and friends | |||
8 | Reputation | ASE has an excellent academic reputation | Plewa et al., 2015 [108] |
ASE has a good status in the education market | |||
ASE is considered a prestigious institution | |||
9 | Brand Equity | Compared to other universities, I would always prefer to study at ASE | Dennis et al., 2017 [107] |
If there was another university as good as ASE, I would also study at ASE | |||
If another university were similar to ASE, I would also study at ASE |