Table A1.
Descriptive statistics of variables.
| Variable | Mean | Std. Dev. | Min | Max |
|---|---|---|---|---|
| satisfaction~1 | 3.786 | 1.121 | 1 | 5 |
| satisfaction~2 | 3.782 | 1.117 | 1 | 5 |
| satisfaction~3 | 3.770 | 1.167 | 1 | 5 |
| satisfaction~4 | 3.870 | 1.221 | 1 | 5 |
| satisfaction~5 | 3.603 | 1.197 | 1 | 5 |
| Trust1 | 4.064 | 1.037 | 1 | 5 |
| Trust2 | 3.930 | 1.205 | 1 | 5 |
| Trust3 | 3.830 | 1.136 | 1 | 5 |
| Trust4 | 3.679 | 1.164 | 1 | 5 |
| Commitment1 | 3.580 | 1.264 | 1 | 5 |
| Commitment2 | 3.640 | 1.268 | 1 | 5 |
| Commitment3 | 3.624 | 1.260 | 1 | 5 |
| Commitment4 | 3.731 | 1.263 | 1 | 5 |
| Loyalty1 | 3.745 | 1.265 | 1 | 5 |
| Loyalty2 | 3.660 | 1.319 | 1 | 5 |
| Loyalty3 | 3.816 | 1.171 | 1 | 5 |
| Loyalty4 | 3.801 | 1.188 | 1 | 5 |
| Association~1 | 3.858 | 1.059 | 1 | 5 |
| Association~2 | 3.791 | 1.116 | 1 | 5 |
| Association~3 | 3.564 | 1.227 | 1 | 5 |
| Association~4 | 3.635 | 1.207 | 1 | 5 |
| Perceived_quality~1 | 3.376 | 1.193 | 1 | 5 |
| Perceived_quality~2 | 3.447 | 1.234 | 1 | 5 |
| Perceived_quality~3 | 3.606 | 1.194 | 1 | 5 |
| Perceived_quality~4 | 2.909 | 1.454 | 1 | 5 |