| Construct | Indicators | Convergent Validity | Internal Consistency | Discriminant Validity | |||
| Name | Type | Outer Loadings | AVE | Cronbach’s Alpha | Composite Reliability | HTMT * | |
| >0.70 | >0.50 | >0.70 | >0.70 | ||||
| TRI | HOC | DIS | - | 0.529 | 0.953 | 0.869 | Yes |
| INN | - | ||||||
| INS | - | ||||||
| OPT | - | ||||||
| Discomfort | LOC | DIS2 | 0.788 | 0.701 | 0.787 | 0.875 | Yes |
| DIS3 | 0.879 | ||||||
| DIS4 | 0.843 | ||||||
| Innovativeness | LOC | INN1 | 0.802 | 0.652 | 0.822 | 0.882 | Yes |
| INN2 | 0.747 | ||||||
| INN3 | 0.852 | ||||||
| INN4 | 0.824 | ||||||
| Insecurity | LOC | INS2 | 0.861 | 0.700 | 0.786 | 0.875 | Yes |
| INS3 | 0.849 | ||||||
| INS4 | 0.798 | ||||||
| Optimism | LOC | OPT1 | 0.921 | 0.843 | 0.938 | 0.955 | Yes |
| OPT2 | 0.919 | ||||||
| OPT3 | 0.907 | ||||||
| OPT4 | 0.925 | ||||||
| IS Quality | HOC | IQ | - | 0.625 | 0.984 | 0.974 | Yes |
| SQ | - | ||||||
| SVQ | - | ||||||
| Information Quality | LOC | IQ1 | 0.871 | 0.768 | 0.962 | 0.968 | Yes |
| IQ2 | 0.889 | ||||||
| IQ3 | 0.896 | ||||||
| IQ4 | 0.911 | ||||||
| IQ5 | 0.870 | ||||||
| IQ6 | 0.893 | ||||||
| IQ7 | 0.797 | ||||||
| IQ8 | 0.856 | ||||||
| IQ9 | 0.901 | ||||||
| IQ10 | 0.877 | ||||||
| System Quality | LOC | SQ1 | 0.896 | 0.795 | 0.957 | 0.964 | Yes |
| SQ2 | 0.889 | ||||||
| SQ3 | 0.927 | ||||||
| SQ5 | 0.883 | ||||||
| SQ6 | 0.869 | ||||||
| SQ7 | 0.868 | ||||||
| SQ8 | 0.907 | ||||||
| Service Quality | LOC | SVQ1 | 0.830 | 0.808 | 0.940 | 0.954 | Yes |
| SVQ2 | 0.938 | ||||||
| SVQ3 | 0.928 | ||||||
| SVQ4 | 0.908 | ||||||
| SVQ5 | 0.885 | ||||||
| SVQ6 | 0.839 | ||||||
| Perceived Usefulness | LOC | PU1 | 0.936 | 0.896 | 0.971 | 0.977 | Yes |
| PU2 | 0.955 | ||||||
| PU3 | 0.959 | ||||||
| PU4 | 0.941 | ||||||
| PU5 | 0.941 | ||||||
| Subjective Norm | LOC | SN1 | 0.957 | 0.919 | 0.911 | 0.958 | Yes |
| SN2 | 0.960 | ||||||
| User Satisfaction | LOC | US1 | 0.945 | 0.902 | 0.964 | 0.974 | Yes |
| US2 | 0.957 | ||||||
| US3 | 0.949 | ||||||
| US4 | 0.948 | ||||||
| Use | LOC | USE1 | 0.938 | 0.853 | 0.971 | 0.976 | Yes |
| USE2 | 0.939 | ||||||
| USE3 | 0.941 | ||||||
| USE4 | 0.920 | ||||||
| USE5 | 0.937 | ||||||
| USE7 | 0.912 | ||||||
| Note: * HTMT confidence interval does not include 1. | |||||||