Table 3.

Discriminant validity employing the Fornell–Larcker criterion method.

	1	2	3	4	5	6	7
1—Emotional exhaustion	0.920
2—UOB	0.468	0.926
3—Job insecurity	0.334	0.407	0.891
4—Work intensification	0.346	0.378	0.532	0.949
5—Unethical company profit climate	0.579	0.524	0.426	0.502	0.933
6—Feelings of guilt	0.523	0.530	0.343	0.469	0.543	0.940
7—Customer-oriented citizenship behavior	0.423	0.390	0.499	0.680	0.515	0.511	0.950

Note: Bold diagonal numbers embody the Average Variance Extracted (AVEs) for the related factor.