Table 3.
Types of social support offered or requested through the Facebook COVID-19 support groups.
| Offered Social Support | |
|---|---|
| Offered practical support | Food shopping & collecting prescriptions |
| Food donations & support for food banks | |
| Support with pets | |
| Provision of transport | |
| Offers of items (sanitary items, household items, items for babies) | |
| Making masks and visors | |
| Support with translations and languages | |
| Offered informational support | Provision of information (on deliveries and availability of products) |
| Signposting to groups and support services | |
| Creating leaflets | |
| Sharing mental health resources | |
| Offered emotional support | Phone calls |
| Leisure activities | |
| Mental health activities & sessions |
|
|
Requested Social Support | |
| Requested practical support | Food shopping & collecting prescriptions & medical items |
| Support with food parcels & food banks | |
| Support with transport | |
| Requests for volunteering | |
| Donations to charities | |
| Household items | |
| Language support | |
| Requested informational support | Requests for advice (on deliveries, collecting prescriptions, signposting to professionals or volunteers, accommodation) |
| Advice on medical issues and governmental guidance | |
| Linking to other groups | |
| Requested emotional support | Phone calls |