Table 2.

Items to assess error disclosure communication skills.

Item	Response options
Overall this provider’s response was	Poor, fair, good, very, good, or excellent
I would feel this provider was accountable for their actions	Not at all, a little, somewhat, very much, or completely
I would feel this provider was being honest about what happened	Not at all, a little, somewhat, very much, or completely
I would feel this provider was sincerely sorry for what happened	Not at all, a little, somewhat, very much, or completely
I would feel the provider understood how I was feeling	Not at all, a little, somewhat, very much, or completely
I would feel this provider cared about me	Not at all, a little, somewhat, very much, or completely
What would you want the provider to say if you were the patient in this situation?	Free text