Table 4.
eHLQa scores by professional groups.
| Scales and staff | Before implementation, mean (SD; range) | After implementation, mean (SD; range) | |||
| eHLQ1: using technology to process health information | 2.980 (0.597; 1.0-4.0) | 3.009 (0.574; 1.5-4.0) | |||
|
|
Medical physician | 2.989 (0.570; 1.75-4.0) | 2.893 (0.663; 1.5-4.0) | ||
|
|
Medical secretary | 2.896 (0.611; 1.0-4.0) | 2.860 (0.479; 2.0-4.0) | ||
|
|
Nursing assistant | 2.921 (0.778; 1.0-4.0) | 3.233 (0.458; 2.3-4.0) | ||
|
|
Registered nurse | 3.018 (0.565; 1.5-4.0) | 3.046 (0.544; 2.0-4.0) | ||
| eHLQ2: understanding of health concepts and language | 3.399 (0.467; 1.0-4.0) | 3.407 (0.439; 2.0-4.0) | |||
|
|
Medical physician | 3.565 (0.356; 2.6-4.0) | 3.551 (0.429; 2.0-4.0) | ||
|
|
Medical secretary | 3.255 (0.487; 2.4-4.0) | 3.160 (0.374; 2.4-3.8) | ||
|
|
Nursing assistant | 3.163 (0.742; 1.0-4.0) | 3.413 (0.389; 3.0-.4.0) | ||
|
|
Registered nurse | 3.408 (0.426; 2.4-4.0) | 3.389 (0.441; 2.0-4.0) | ||
| eHLQ3: ability to actively engage with digital services | 3.359 (0.505; 1.0-4.0) | 3.364 (0.502; 1.8-4.0) | |||
|
|
Medical physician | 3.448 (0.458; 2.4-4.0) | 3.473 (0.493; 2.4-4.0) | ||
|
|
Medical secretary | 3.407 (0.559; 2.4-4.0) | 3.176 (0.601; 1.8-4.0) | ||
|
|
Nursing assistant | 3.188 (0.675; 1.0-4.0) | 3.227 (0.345; 2.6-3.6) | ||
|
|
Registered nurse | 3.333 (0.466; 2.2-4.0) | 3.363 (0.487; 2.0-4.0) | ||
| Staff eHLQ4: feel safe and in control | 2.953 (0.418; 1.8-4.0) | 2.914 (0.418; 1.0-4.0) | |||
|
|
Medical physician | 2.843 (0.436; 1.8-4.0) | 2.838 (0.491; 1.0-3.8) | ||
|
|
Medical secretary | 3.069 (0.461; 2.2-4.0) | 2.912 (0.451; 2.0-3.8) | ||
|
|
Nursing assistant | 2.987 (0.325; 2.2-3.6) | 2.960 (0.275; 2.6-3.8) | ||
|
|
Registered nurse | 2.962 (0.407; 1.8-4.0) | 2.934 (0.379; 2.0-4.0) | ||
| Staff eHLQ5: motivated to engage with digital | 2.783 (0.445; 1.6-3.8) | 2.665 (0.439; 1.4-4.0) | |||
|
|
Medical physician | 2.839 (0.482; 1.6-3.8) | 2.675 (0.486; 1.4-4.0) | ||
|
|
Medical secretary | 2.821 (0.379; 2.0-3.6) | 2.696 (0.487; 2.0-3.6) | ||
|
|
Nursing assistant | 2.880 (0.477; 1.8-3.8) | 2.880 (0.413; 2.0-3.8) | ||
|
|
Registered nurse | 2.738 (0.446; 1.6-3.8) | 2.604 (0.395; 1.6-4.0) | ||
| Staff eHLQ6: access to digital services that work | 2.566 (0.403; 1.5-3.8) | 2.603 (0.411; 1.3-4.0) | |||
|
|
Medical physician | 2.391 (0.461; 1.5-3.5) | 2.417 (0.427; 1.3-3.3) | ||
|
|
Medical secretary | 2.661 (0.338; 2.2-3.7) | 2.607 (0.333; 2.2-3.7) | ||
|
|
Nursing assistant | 2.778 (0.325; 2.0-3.3) | 2.833 (0.383; 2.2-3.7) | ||
|
|
Registered nurse | 2.589 (0.381; 1.7-3.8) | 2.642 (0.393; 1.3-4.0) | ||
| Staff eHLQ7: digital services that suit individual needs | 2.549 (0.508; 1.0-4.0) | 2.510 (0.506; 1.3-4.0) | |||
|
|
Medical physician | 2.321 (0.499; 1.0-3.5) | 2.229 (0.489; 1.3-3.0) | ||
|
|
Medical secretary | 2.741 (0.381; 2.0-3.5) | 2.470 (0.435; 2.0-3.3) | ||
|
|
Nursing assistant | 2.783 (0.352; 1.8-3.0) | 2.800 (0.368; 2.0-3.3) | ||
|
|
Registered nurse | 2.572 (0.535; 1.0-4.0) | 2.597 (0.498; 1.3-4.0) | ||
aeHLQ: eHealth Literacy Questionnaire.