Table 4.
Generalized linear models testing the relationship between accessing new modules and satisfaction/loyalty.
| Modalities and variables | Values | ||||||
|
|
B | SE | P value | Exp (B) | 95% CI for odds ratios | ||
|
|
|
|
|
|
Lower | Upper | |
| NSQa | |||||||
|
|
App time | 0 | 0 | .47 | 1.00 | 1.00 | 1.00 |
|
|
Days since activation | 0 | 0 | .29 | 1.00 | 1.00 | 1.00 |
|
|
Age | 0 | 0 | <.001b | 1.00 | 1.00 | 1.00 |
|
|
Device | –0.07 | 0.03 | .01b | 0.93 | 0.89 | 0.98 |
|
|
NSQ use | 0.01 | 0 | .05b | 1.01 | 1.00 | 1.02 |
| Diary | |||||||
|
|
App time | 0 | 0 | .20 | 1.00 | 1.00 | 1.00 |
|
|
Days active | 0 | 0 | .28 | 1.00 | 1.00 | 1.00 |
|
|
Age | 0 | 0 | <.001b | 1.00 | 1.00 | 1.00 |
|
|
Device | –0.07 | 0.03 | .01b | 0.94 | 0.89 | 0.98 |
|
|
Diary | 0 | 0.01 | .66 | 1.00 | 0.99 | 1.01 |
| Secure communication | |||||||
|
|
App time | 0 | 0 | .26 | 1.00 | 1.00 | 1.00 |
|
|
Days since activation | 0 | 0 | .28 | 1.00 | 1.00 | 1.00 |
|
|
Age | 0 | 0 | .01b | 1.00 | 1.00 | 1.00 |
|
|
Device | –0.07 | 0.03 | .01b | 0.94 | 0.89 | 0.98 |
|
|
Secure messaging | 0 | 0.01 | .47 | 1.00 | 0.99 | 1.02 |
aNSQ: Noona symptom questionnaires.
bP<.05