Table 6.
Generalized linear models comparing those with low and high satisfaction on communication and tracking features (Detractors was the reference group).
| Variables | Values | ||||||||||||
|
|
B | SE | P value | Exp (B) | 95% CI for odds ratios | ||||||||
|
|
|
|
|
|
Lower | Upper | |||||||
| NSQa | |||||||||||||
|
|
App time | 0.01 | 0 | <.001b | 1.01 | 1.01 | 1.01 | ||||||
|
|
Days since activation | 0 | 0 | .59 | 1.00 | 1.00 | 1.00 | ||||||
|
|
Age | 0.02 | 0 | <.001b | 1.02 | 1.01 | 1.03 | ||||||
|
|
Device | 0.22 | 0.11 | .04b | 1.25 | 1.01 | 1.53 | ||||||
|
|
Promoters | 0.12 | 0.11 | .28 | 1.13 | 0.91 | 1.41 | ||||||
| Diary | |||||||||||||
|
|
App time | 0.01 | 0 | <.001b | 1.01 | 1.01 | 1.01 | ||||||
|
|
Days since activation | 0 | 0 | .01b | 1.00 | 1.00 | 1.00 | ||||||
|
|
Age | –0.03 | 0 | <.001b | 0.97 | 0.96 | 0.98 | ||||||
|
|
Device | –0.17 | 0.13 | .21 | 0.85 | 0.65 | 1.10 | ||||||
|
|
Promoters | 0.11 | 0.14 | .43 | 1.11 | 0.85 | 1.45 | ||||||
| Secure communication | |||||||||||||
|
|
App time | 0.01 | 0 | <.001b | 1.01 | 1.01 | 1.01 | ||||||
|
|
Days since activation | 0 | 0 | .23 | 1.00 | 1.00 | 1.00 | ||||||
|
|
Age | –0.03 | 0 | <.001b | 0.97 | 0.96 | 0.98 | ||||||
|
|
Device | 0.22 | 0.13 | .10b | 1.24 | 0.96 | 1.60 | ||||||
|
|
Promoters | 0.23 | 0.14 | .10b | 1.26 | 0.96 | 1.66 | ||||||
aNSQ: Noona symptom questionnaires.
bP<.05