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. 2022 Mar 9;78(8):2548–2560. doi: 10.1111/jan.15212

TABLE 4.

Summary of HCP and patient/family reported facilitators for supporting communication with and for patients according to the TFA (Rose et al.,  2021 )

Construct HCP Patient/family
Affective attitude Feeling good with successful communication
Burden

PPE availability

Voice modulation

Exaggerate gestures

Mental health support

Spiritual support

Leadership support

Trust in HCP

Connecting patients and family

Ethicality

Empathy

Professional values

Strategies that support patient humanity and autonomy
Intervention coherence Access to tools and training

Access to tools

Coaching from HCP

Opportunity costs Flexibility with timing of video calls
Perceived effectiveness

Communication assessment and treatment algorithm

Increased level of consciousness
Self‐efficacy

Abbreviations: HCP, Healthcare provider; PPE, personal protective equipment; TFA, Theoretical framework of acceptability.