Table 3.
Confirmatory factor analysis: Items and factor loadings.
| Dimensions | Items | Standardized loading |
|---|---|---|
| COVID-19 Event Strength (CES) | N1: The manner of dealing with COVID-19 is clear | 0.677 |
| N2: There are clear procedures for dealing with COVID-19 | 0.645 | |
| N3: My hotel has mature procedures and measures to deal with COVID-19 | 0.794 | |
| N4: My hotel provided guidelines to follow after the COVID-19 pandemic began | 0.768 | |
| D2: COVID-19 is the priority event in my serving hotel | 0.859 | |
| D3: COVID-19 is an important event in my serving hotel | 0.857 | |
| C1: The impact of the COVID-19 pandemic has hampered my work | 0.539 | |
| C2: COVID-19 caused my hotel to pause to think about how to deal with it | 0.716 | |
| C3: COVID-19 changed the way my serving hotel responds to emergencies | 0.737 | |
| C4: COVID-19 impacts my serving hotel by changing its previous work | 0.565 | |
| Operating performance perception (OPP) | OPP1: Under the impact of the COVID-19 pandemic, the hotel is highly profitable | 0.844 |
| OPP2: Under the impact of the COVID-19 pandemic, the total revenue of the hotel is very high | 0.916 | |
| OPP3: Under the impact of the COVID-19 pandemic, the hotel's profits are growing rapidly | 0.859 | |
| Job Insecurity (JI) | JI1: My job is insecure | 0.740 |
| JI2: My job may change in the future | 0.826 | |
| JI3: My job is not permanent | 0.696 | |
| Turnover Intention (TI) | TI1: I want to find a better job rather than my present one | 0.613 |
| TI2: I have been seriously concerned about my job since I started to serve in the hotel | 0.802 | |
| TI4: I hope to stay with my serving hotel until retirement | 0.676 |