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. 2022 May 3;9(2):e35219. doi: 10.2196/35219

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©Marvin Kopka, Malte L Schmieding, Tobias Rieger, Eileen Roesler, Felix Balzer, Markus A Feufel. Originally published in JMIR Human Factors (https://humanfactors.jmir.org), 03.05.2022.

This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Human Factors, is properly cited. The complete bibliographic information, a link to the original publication on https://humanfactors.jmir.org, as well as this copyright and license information must be included.

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Interfaces: participants were asked about their initial appraisal and received contrary advice from the results screen of a mock symptom checker. Screens (A), (B), and (C) present advice to seek health care, whereas screens (D), (E), and (F) recommend that self-care is sufficient. Participants were randomized and received advice from a neutral (A) and (D), anthropomorphic (B) and (E), or artificial intelligence-framed (C) and (F) screen.