Table 4.

University policy-related experiences comparing Spring 2020 and 2020–2021 School Year Likert Scale Questions.

Item	n	Mean	SD	1	2	3	4	5
Receiving the accommodations I need in my classes	88	3.01	0.92	7	11	48	18	4
My connection to my instructors at my college/university	88	3.02	1.51	13	24	28	17	6
The support from my accessibility services center	88	3.07	1.18	7	15	50	13	3
My ability to access student supports (e.g., counseling, advising, career services)	88	3.11	1.35	10	15	43	15	5
The support from my institution	88	3.12	1.35	10	13	46	13	6
Receiving clear communication from my instructors	88	3.15	1.03	5	18	32	25	8
The ease of contacting my accessibility services center and receiving a response in a timely manner	88	3.19	1.21	8	7	55	14	4
My access to needed disability-related service	88	3.20	1.22	7	11	50	17	3
The guidance I received related to how to use any new technologies/software needed for my courses	88	3.25	1.28	7	9	53	12	7
The communication from instructors about any changes to assignments and projects	88	3.42	1.37	3	16	45	13	11
The accessibility of the remote platform(s) used to deliver instruction	87	3.48	1.32	4	10	47	18	8
The support from my instructor	88	3.51	1.43	6	14	36	25	7
The accessibility of institutional/learning material	88	3.52	1.36	5	11	42	23	7
The quality of the remote platform(s) used to deliver instruction facilitated learning	87	3.63	1.45	6	10	37	25	9
The flexibility of my instructors related to course design (e.g., course assignments deadlines, etc.)	88	3.77	1.42	4	12	32	32	8

Scale: 1: Much worse than spring 2020, 2: Worse than spring 2020, 3: No different than spring 2020, 4: Better than spring 2020, 5: Much better than spring 2020.