Table 3.
Constructs | Measurement Items | Source |
---|---|---|
System quality (SYSQ) |
I think the Dubai360 website is • SYSQ1 - Easy to use. • SYSQ2 - Fast. • SYSQ3 - Convenient to use. • SYSQ4 - Easy to navigate. |
(H.-C. Kim & Hyun 2016) |
Presence (PRES) |
While visiting the recommended attractions on the Dubai360 website, • PRES1 - I felt like that I have actually been there. • PRES2 - It seemed as if I actually took part in sightseeing. • PRES3 - It was as if my true location has shifted to the virtual environment. • PRES4 - I felt as if I was physically present in the virtual environment. |
(Kang & Gretzel, 2012) |
Object- related authenticity (OBAU) |
While visiting the recommended attractions on the Dubai360 website, • OBAU1 - It looked like real. • OBAU2 - It was as accurate as the real attractions. • OBAU3 - It showed me the genuine features of the attractions. • OBAU4 - I was able to figure out the real features of the attractions. • OBAU5 - It accurately reproduced the real object virtually. |
Castéran & Roederer, 2013; Lin & Liu, 2018; Wu et al., 2019; Zhou et al., 2015) |
Activity- related authenticity (ACAU) |
While visiting the recommended attractions on the Dubai360 website, • ACAU1 - I feel like I truly experienced these attractions. • ACAU2 - Watching the site made me connected to these attractions. • ACAU3 - I was immersed in the atmosphere of the attractions. • ACAU4 - I was able to escape from my daily life. |
(Kolar & Zabkar, 2010; Zhou et al., 2015) |
Satisfaction (SAT) |
How do you feel about your overall experience of visiting the recommended attraction? • SAT1 - Satisfied. • SAT2 - Pleased. • SAT3 - Content. |
(Wu et al., 2019) |