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. 2022 May 23;25(3):1219–1237. doi: 10.1007/s10796-022-10286-1

Table 3.

Measurement Items

Constructs Measurement Items Source

System quality

(SYSQ)

I think the Dubai360 website is

• SYSQ1 - Easy to use.

• SYSQ2 - Fast.

• SYSQ3 - Convenient to use.

• SYSQ4 - Easy to navigate.

(H.-C. Kim & Hyun 2016)

Presence

(PRES)

While visiting the recommended attractions on the Dubai360 website,

• PRES1 - I felt like that I have actually been there.

• PRES2 - It seemed as if I actually took part in sightseeing.

• PRES3 - It was as if my true location has shifted to the virtual environment.

• PRES4 - I felt as if I was physically present in the virtual environment.

(Kang & Gretzel, 2012)

Object-

related

authenticity

(OBAU)

While visiting the recommended attractions on the Dubai360 website,

• OBAU1 - It looked like real.

• OBAU2 - It was as accurate as the real attractions.

• OBAU3 - It showed me the genuine features of the attractions.

• OBAU4 - I was able to figure out the real features of the attractions.

• OBAU5 - It accurately reproduced the real object virtually.

Castéran & Roederer, 2013; Lin & Liu, 2018; Wu et al., 2019; Zhou et al., 2015)

Activity-

related

authenticity

(ACAU)

While visiting the recommended attractions on the Dubai360 website,

• ACAU1 - I feel like I truly experienced these attractions.

• ACAU2 - Watching the site made me connected to these attractions.

• ACAU3 - I was immersed in the atmosphere of the attractions.

• ACAU4 - I was able to escape from my daily life.

(Kolar & Zabkar, 2010; Zhou et al., 2015)

Satisfaction

(SAT)

How do you feel about your overall experience of visiting the recommended attraction?

• SAT1 - Satisfied.

• SAT2 - Pleased.

• SAT3 - Content.

(Wu et al., 2019)