Participant 1: | You want [enough time for the change] to be familiar enough, not so |
alien. So that it’s not so new that you’re thinking, “Okay, what am I doing | |
wrong?” In other words, make it easy to integrate into our own style. | |
Participant 2: | Where it feels confident, rather than having to do it exactly this way, have |
some discretion. [Site 1] |