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. 2022 May 11;28(5):675–681. doi: 10.1089/tmj.2021.0189

Table 1.

Characteristics of Telehealth Visits

TELEHEALTH VISIT CHARACTERISTICS HYBRID VIRTUAL ONLY
Number of visits 49 957
BILLING CODES    
Established patient E & M
6
443
Established patient eye code
14
272
Phone visit time billing
9
87
New patient E & M
2
76
Pre-/post-op
4
47
ROP telemedicine
 
30
Sensorimotor examination
28
 
New patient eye code
14
1
Other
1
1
Not billed   3
PRIMARY DIAGNOSES    
Strabismus, nystagmus, and irregular eye movements
42
454
Amblyopia
 
202
Screening
5
61
Posterior segment
 
54
Eyelid or lacrimal system condition excluding ptosis
1
39
Cataract and disorders of the lens
 
40
Ptosis
 
31
Anterior segment
 
28
Other ocular condition
 
26
Glaucoma
 
24
Refractive error/accommodative condition 1 9

Telehealth visits included hybrid visits—in person sensorimotor examination with an orthoptist before the telehealth visit with the provider. The established and new patient E & M codes were levels 1–4, most commonly level 3. Eye codes were primarily 92012. The primary diagnosis delineates the first listed diagnosis in billing, or concern for a condition if none was found. E & M, evaluation and management.