Table 2.
Clinicians’ attitudes toward telepsychology variables for in-person, video, and telephone services.
| Variable | In-person, mean (SD) | Video, mean (SD) | Telephone, mean (SD) | Difference | 95% CI | ||||||||
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LLa | ULb | |||||||
| Satisfaction | 8.97 (1.22) | 7.12 (2.33) | 5.60 (2.54) |
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In-person/video | N/Ac | N/A | N/A | 1.81d | 1.19 | 2.42 | ||||||
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In-person/telephone | N/A | N/A | N/A | 3.36d | 2.69 | 4.02 | ||||||
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Video/telephone | N/A | N/A | N/A | 1.55d | 0.92 | 2.18 | ||||||
| Therapeutic alliance | 6.09 (0.98) | 5.50 (1.05) | 5.18 (1.08) |
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In-person/video | N/A | N/A | N/A | 0.57d | 0.35 | 0.79 | ||||||
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In-person/telephone | N/A | N/A | N/A | 0.91d | 0.64 | 1.19 | ||||||
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Video/telephone | N/A | N/A | N/A | 0.34d | 0.15 | 0.54 | ||||||
| UTAUTe total | N/A | 3.46 (0.61) | 3.22 (0.56) | −0.24d | −0.36 | −0.13 | |||||||
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Effort expectancy | N/A | 3.45 (0.95) | 3.48 (0.76) | −0.03 | −0.13 | 0.19 | ||||||
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Performance expectancy | N/A | 3.16 (0.78) | 2.82 (0.72) | −0.33d | −0.49 | −0.17 | ||||||
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Social influence | N/A | 3.59 (0.64) | 3.18 (0.70) | −0.41d | −0.56 | −0.27 | ||||||
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Facilitating conditions | N/A | 3.61 (0.68) | 3.40 (0.71) | −0.21d | −0.34 | −0.08 | ||||||
| Intention to use | N/A | 4.59 (2.0) | 3.62 (2.1) | −0.975d | −1.332 | −0.617 | |||||||
aLL: lower limit.
bUL: upper limit.
cN/A: not applicable.
dP<.001.
eUTAUT: unified theory of acceptance and use of technology.